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Organisations offering activities and support. For local information go to Coronavirus Information,
Home But Not Alone phone line: 0800 876 6926,
or go to Community Action Suffolk to see how local groups can help isolated people.


Coronavirus Support

July newsletter information about the affects of Covid19 on timetables and changes to when discretionary fares apply, plus a link to a new guide about applying for school travel

General Details

Encouraging people to consider alternative means of transport to the car. If only a small percentage of journeys were transferred to public transport, the effect on the environment would be noticeable.

Producing comprehensive and impartial journey planning information in various forms ranging from:

  • journey planning on our website
  • providing data to Traveline

Suffolkonboard sponsor a number of bus services that would not be viable commercially. These concentrate on Sundays, evenings and travelling to work from the more remote rural locations. These services could help reduce social exclusion.

We provide financial contributions and operational support for a number of accessible transport schemes. This also covers creating opportunities and awareness of the needs of the disabled when it comes to access and use of public transport. Eligible older and disabled people are entitled to free off-peak travel on local buses anywhere in England.

We work closely with bus operators to develop "Quality Partnerships". This has led to such schemes as:

  • real time passenger information - improving the information passengers receive at bus stops
  • bus punctuality improvement partnership - to improve reliability and punctuality of bus services
  • "Superoutes" for buses,
  • bikes on trains

Who to contact

0345 606 6171
Social Media
 Follow us on Twitter

Additional contact

Additional Website
Suffolk passenger transport contacts

Where to go

Suffolk On Board
Area served
Restrictions to access
Dial a Ride services are available to anyone who cannot access conventional bus services because of where they live or mobility difficulties.

Other details

Age Groups
Adults, Young people
Last Updated

Local Offer Local Offer Record

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Community transport
Public transport


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