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Independent Living Suffolk (ILS)


This a service delivered by Suffolk County Council in partnership with local Districts & Boroughs. The purpose of the service is to provide advice, guidance and where necessary, improve or adapt your home to ensure that you are able to continue to live in your home in safety and comfort.

We can help you if you;

  • live in the county of Suffolk and
  • own your own home or have the landlord's permission.

Please call us or email and a member of our team will be able to guide you through the correct process.

Services offered include:

  • Advice and information about your housing options
  • Occupational therapy service
  • Home adaptations
  • Grab rails
  • Advice and information about paying for work

Our initial advice is always free.

Advice and information about your housing options

Our fully trained and experienced team will advise you on all aspects of housing choice to ensure that you are fully informed as to the options available to you.

Occupational therapy service

Our occupational therapy team can provide holistic assessments within your home to identify any difficulties you may have with daily living activities and discuss possible solutions. This may include major adaptations (such as removing a bath and replacing it with a wet room), housing reports to support you in moving to a more suitable home which better meets your needs, or providing advice or signposting you to other agencies who are able to assist you.

Home adaptations

Our priority is to help you to continue to live independently in your home by offering advice and support to fund and install adaptations and make improvements to your home. Major adaptations are means tested, for an indication on what financial support you may be entitled to please see the Grants Ready Reckoner.

Advice and information about paying for work

We can help you to consider various funding options

These include:

  • grants from your local borough or district council
  • your savings
  • equity release - where home owners use their homes to give them a regular income or a cash lump sum.

Who to contact

Admin Team
0800 121 7711
Click here to find out more about equipment & technology you can use to help you with everyday tasks at home
Suffolk County Council,
Endeavour House
Russell Road

This service was previously run by Orbit HIA until 30th November 2020

Where to go

Area served
All Suffolk

Other details

Age Groups

Accreditation details

Support for people with disabilities

Access Suffolk
Access Suffolk
Experience of including people with special educational needs and disabilities

This service provides, advice, guidance, Occupation Therapy Assessments and adaptations to elderly or vulnerable people within Suffolk. If you have any questions, please just call us.

Admin Team
0800 121 7711
Conditions Supported
Autistic spectrum conditions
Communication difficulties
Health conditions

More like this

Home help services
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