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Disability Advice North East Suffolk ( formerly DIAL Lowestoft & Waveney)

Offers a free, impartial and confidential information, advice, advocacy and representation service throughout Lowestoft, Beccles, Bungay, Southwold, Halesworth and all surrounding villages.  The service is offered to anyone with a disability, their carers, and professionals working with them to help overcome day-to-day problems of disability.

We have been providing our free service since 1986

Who to contact

Name
Teresa Goldson
Position
Manager
Telephone
01502 511333
Fax
01502 531833
Email
info@danesonline.co.uk
Website
http://www.lowestoftdial.co.uk
Social Media
 Like us on Facebook
Address
161
Rotterdam Road
Lowestoft
Suffolk
Postcode
NR32 2EZ

Where to go

Address
161 Rotterdam Road
Lowestoft
Suffolk
Postcode
NR32 2EZ
Area served
Lowestoft, Beccles, North Lowestoft, Halesworth, Oulton Broad, Kessingland, Waveney, Southwold, Bungay
Venue Email
info@danesonline.co.uk
Parking available
Yes
Parking details
We have several onsite parking places
Restrictions to access
If you use a large electric wheelchair please let us know at the time of booking your appointment as we may need to meet you at a more suitable location
Notes

Whilst our offices are in Lowestoft our service covers all of Waveney.  We hold outreach sessions in the market towns and when necessary can offer home visits.

Days & Times

Monday – Thursday 9.15am – 12.00pm & 1.00pm – 3.00pm
Time of day
Morning
Afternoon
Session Information
Telephone Helpline is open Monday – Friday: 09.15am-12.00pm & Monday to Thursday 13.00pm-15.00pm (with a voicemail facility as required and out of hours)
Offices are open for walk in advice. Appointments are necessary for help to fill in forms. Phone and email enquiries responded to within 3 working days where possible,

Other details

Table of costs
Table of costs
AmountCost Type
Our service is free
Cost Details
Free
Referral required?
No
Referral and availability notes

Self referral or via family and professionals with consent from individual.

Age Groups
Pre-school, 16-25 years, Children (5-11), Adults, Young people
Accessibility
Disabled Parking, Wheelchair Access, Adapted Toilet
Service users involved in planning
Yes
Last Updated
12/04/2019

Local Offer Local Offer Record

Conditions Supported
Autistic spectrum conditions
Communication difficulties
Health conditions
Learning difficulties
Mental health conditions
Physical disabilities
Sensory impairments

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