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Wellbeing Service - Suffolk

Wellbeing Service - Suffolk (also known as Suffolk Wellbeing Service, Wellbeing Suffolk),  provide a range of support for people of all ages, with common mental health and emotional issues, such as low mood, depression or stress. We work with you to help you make the necessary changes to improve your wellbeing and quality of life.

We also provide a Wellbeing Service for those living in Norfolk & Waveney locality, which is for people aged 16 and over - please see information for 'Wellbeing Service - Norfolk & Waveney (including Great Yarmouth)'.

We aim to reduce the onset of mental ill health, prevent deterioration and promote recovery by offering a range of flexible services tailored to meet your specific needs.

The conditions we treat

We help people to cope with common mental health and emotional wellbeing issues, such as, low mood, stress, anxiety and depression.

What to expect from us

Services we provide include: Walk-in Centres, One-to-one support, Online Guided Self Help, Self-help advice, Services for children and young people, Relationship counselling for individuals and families. Courses to help you achieve a better sense of wellbeing, and to manage issues such as stress, worry, insomnia and IBS. Peer support and access to social groups in your area, and helping you find other support for issues affecting your wellbeing such as, debt, housing, employment

Our services are provided in community settings throughout the region. Once we receive your referral, we contact you to talk to you about the referral and how we can help you. We aim to offer you a phone appointment within 28 days.

How we support carers, including friends and family

Our partner organisation Suffolk Family Carers offers support and wellbeing sessions for young carers (13-16), young adult carers (16-25) and adult carers (25+).

Support we offer for children and young people 

If you are a young person who is unhappy or facing a difficult situation and looking to make changes in your life to improve your wellbeing, our team can help. 

What we offer to young people

We have support groups which are delivered in local areas in small groups. The aim of these groups is to help people understand more about common problems and include strategies to help you make the changes you want.

You may be offered an Advice Session which is a one-to-one chat over the phone, by Skype or face-to-face, one-to-one support and useful resources.

How can a young person access our service

If you live in Suffolk and are aged 16 and over you can access our support through your GP or any other health or social care professional, or you can self-refer using the form on our website or by phone.

If you live in Suffolk and are aged 15 or under, please contact your GP or other health or social care professional who can support you to be referred to our services.

Who to contact

Name
Leanne Nunn
Position
Service Manager
Telephone
0300 123 1781
Website
Suffolk Wellbeing Service
Address
Wellbeing Suffolk
Mariner House
Ipswich
Suffolk
Postcode
IP1 2GA

Additional contact

Additional Website
NSFT NHS Trust

Where to go

Name
Wellbeing Suffolk
Address
Mariner House
43 Handford Rd
Ipswich
Suffolk
Postcode
IP1 2GA
Area served
Suffolk

Days & Times

Monday to Friday, from 8.00am - 8.00pm
Time of day
Morning
Afternoon

Other details

Cost Details
All of our services are free of charge
Referral required?
No
Referral and availability notes

If you are aged 16 and over you can access our support through your GP or any other health or social care professional, or you can self-refer to our service by completing our referral form at  www.wellbeingnands.co.uk or call us on 0300 123 1781 to speak to a member of the team. 

If you are aged 15 or under, please contact your GP or other health or care professional who can support you to be referred to our service.

I need help urgently! Who do I call?

Wellbeing Suffolk is not for crisis or emergency situations.

  • If you need an emergency service dial 999
  • If you feel you are in crisis, experiencing feelings of despair or are suicidal, contact the Samaritans on 116 123
  • You can also call your GP
Age Groups
Pre-school, 16-25 years, Children (5-11), Adults, Young people
Accessibility
Wheelchair Access, Lift, Adapted Toilet
Service users involved in planning
Yes
Last Updated
26/10/2017

Local Offer Local Offer Record

Experience of including people with special educational needs and disabilities

Help and support available to anyone suffering from common mental health and emotional wellbeing issues, such as, low mood, stress, anxiety and depression.

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