Wellbeing Suffolk (NHS Suffolk Talking Therapies provider)

The Wellbeing Service is the NHS Talking Therapies provider in Suffolk. Wellbeing offer a whole range of free services to support people with their wellbeing and to overcome difficulties such as stress, anxiety, depression and low mood.  

All services are free and available to anyone aged 16 and over living in Suffolk.

The support available includes one-to-one talking therapy based on individual needs, online workshops, podcasts, guided self-help programmes and community events - all easy to access from the Wellbeing website: wellbeingnands.co.uk

You can self-refer for individual support from the Wellbeing website by completing this form or by calling on 0300 123 1503 (lines open 8am – 6pm, Monday to Friday). Alternatively, you can refer through your GP or any other health or social care professional.

Who can Wellbeing support?

Wellbeing can help anyone aged 16 and over living in Suffolk with mild to moderate mental health issues like low mood, depression, stress, and anxiety. They can also support with other difficulties such as OCD, PTSD and Phobias.

Additionally, they have specialist support that can help if you’re suffering from long term conditions, family and relationship issues, big life changes such as the arrival of a baby and difficulties with employment.

You do not need a diagnosis to access support, and nor do you need to visit your GP – if you want support, it’s free and easy to access, visit the website or call 0300 123 1503.

What to expect

• Self-Referral – You can refer yourself for individual support. There’s no need for an official diagnosis, and you don’t have to consult your GP, so if this is something you feel you’d benefit from, self-refer here.
• Online Workshops - A large range of regular free online workshops presented live by Wellbeing expert clinicians to help you with a variety of common issues such as anxiety, sleep, worry, parenting and living with pain. All online workshops are free and easy to access by simply registering for the workshop of your choice. You can view the full range of workshops, dates and times here.
• Wellbeing in the Workplace -  FREE wellbeing workshops for businesses and organisations designed to help recognise and support the stresses and strains we all experience in life, and that can negatively affect our wellbeing. There are a  variety of practical and beneficial workshops that expert clinicians can deliver exclusively to your workplace either in person or online via Zoom or Microsoft Teams. Each session is designed to provide evidence-based tips, techniques and strategies to help staff manage their wellbeing and build resilience. Find out more here
• Community Events – There are monthly free online community events held on Zoom that are a chance to meet like-minded people, find out what’s going on in your local area and a great way to get to know more about the Wellbeing Service.  The Wellbeing Community Team are also visiting local communities with different events every month. You can find out more, see what's coming up or join any of the online community events by visiting the website.
• Other Support – Visit the Wellbeing website for additional support you can access anytime such as podcasts, blogs and self-help programmes and helpful resources.
• Wellbeing Friends – if you’re an advocate for mental health and would like to support your friends, family and your community, you can become a Wellbeing Friend. Find out more

Support for organisations and workplaces

​The Wellbeing Service offer a unique opportunity for workplaces to receive FREE wellbeing sessions for staff that promotes the reduction of stress and building mental health resilience.

Sessions can be arranged as a one-off or as part of an ongoing Wellbeing programme of support, with workshop topics such as improving sleep, reducing stress, relaxation techniques and guided mindfulness, all with the purpose of helping your staff stay well.

To find out more click here or email communications.wellbeing@nsft.nhs.uk for enquiries or to book your session today.

How to access support

For support tailored to you and your needs, you can self-refer by completing the form on the Wellbeing website or by calling 0300 123 1503 (8am – 6pm, Monday to Friday). To refer, some basic, confidential details are taken to ensure the Wellbeing Service know who you are, how to contact you and that they are able to offer you the right support.

Once you have referred, Wellbeing will be in touch to book your first appointment within 3 working days.

The online workshops, community events, guided self-help and podcasts are free and easy to access from the Wellbeing website.

Professionals

Any health or social care professional can make a professional referral. The most important criteria is that you know the person to best understand their needs and are supporting them to access a service they might find helpful. You may work in a college, medical practice, community health practice, acute hospital, or housing provider etc. All you need to do is fill out the professional referral form here for the person you have in mind.

You can find useful resources on the Wellbeing website to help support you on identifying how and when to make a referral. Access those resources here.

How can a young person access support from the Wellbeing Service?

If you live in Suffolk and are aged 16 and over you can access support from the Wellbeing Service through your GP or any other health or social care professional, or you can self-refer using the form on our website or by phone.

The CFYP Wellbeing Under 18’s Service (5 – 18 year olds) works with children, young people and families who are living with mild to moderate mental health difficulties in the Suffolk area.  Parent and carer referrals can also be made to the Emotional Wellbeing Hub - learn more here.