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Wellbeing Suffolk

Wellbeing Service logo

Wellbeing Suffolk provide a range of free support for people with common mental health and emotional issues, such as low mood, depression or stress. We work with you to help you make the necessary changes to improve your wellbeing and quality of life.

Our services are free and available to anyone aged 16 and over living in Suffolk.

We have a range of free support available including one-to-one talking therapy based on individual needs, online workshops, podcasts, guided self-help programmes and community events - all easy to access from our website: wellbeingnands.co.uk

You can refer yourself for individual support from our website by completing this form or by calling us on 0300 123 1503 (lines open 8am – 8pm). Alternatively, you can refer through your GP or any other health or social care professional.

We are an NHS service, part of the national IAPT scheme in the UK that serves to increase access to psychological therapies in the UK.

Who and what we can support

We help anyone aged 16 and over living in Suffolk with mild to moderate mental health issues like low mood, depression, stress, and anxiety. We are also able to provide support for other mental health issues such as OCD, PTSD and Phobias.

Additionally, our specialist support can help if you’re suffering from long term conditions, family and relationship issues, big life changes such as the arrival of a baby and difficulties with employment.

You do not need a diagnosis to access our support, and nor do you need to visit your GP – if you want support, it’s free and easy to access, visit our website or give us a call on 0300 123 1503.

What to expect from us

  • Self-Referral – You can refer yourself for individual support. There’s no need for an official diagnosis, and you don’t have to consult your GP, so if this is something you feel you’d benefit from, self-refer here.
  • Online Workshops - We also offer regular free online workshops presented live by our expert clinicians to help you with a variety of common issues such as anxiety, sleep, worry, parenting and living with pain. All of our online workshops are free and easy to access by simply registering for the workshop of your choice. You can view our full range of workshops, dates and times here.
  • Wellbeing in the Workplace - We offer a range of FREE wellbeing workshops to businesses and organisations designed to help recognise and support the stresses and strains we all experience in life, and that can negatively affect our wellbeing. We have a variety of practical and beneficial workshops that our expert clinicians can deliver exclusively to your workplace either in person or online via Zoom or Microsoft Teams. Each session is designed to provide evidence-based tips, techniques and strategies to help staff manage their wellbeing and build resilience. Find out more here
  • Community Events – We have a range of free online community events held on Zoom that are a chance to meet like-minded people, find out what’s going on in your local area and a great way to get to know more about us and what we do. You can join any of our community events by visiting our website where you’ll find the Zoom joining link and password on the event of your choice. You can view what community events we have coming up here
  • Other Support – Our website also offers support you can access anytime such as podcastsblogs and self-help programmes and helpful resources.
  • Wellbeing Friends – if you’re an advocate for mental health and would like to support us and your community, you can become a Wellbeing Friend. Find out more

Support for organisations and workplaces

​We offer a unique opportunity for workplaces to receive FREE wellbeing sessions for staff that promotes the reduction of stress and building mental health resilience.

Not only this, we can also offer sessions on topics such as sleep, relaxation and mindfulness, all with the purpose of helping your staff stay well.

To find out more click here or email communications.wellbeing@nsft.nhs.uk for enquiries or to book your session today.

How to access our service

For support tailored to you and your needs, you can self-refer by completing the form on our website here or by calling us on 0300 123 1503 (8am – 8pm). To refer, we need some basic, confidential details to ensure we know who you are, how to contact you and that we can offer you the right support.

Once you have referred, one of our team will be in touch to book your first appointment within 3 working days.

Our online workshops, community events, guided self-help and podcasts are free and easy to access from our website.


We are happy for any professional to make a professional referral. The most important criteria to us is that you know the person better than we do and are supporting them to access a service they might find helpful. You may work in a college, medical practice, community health practice, acute hospital, or housing provider etc. All you need to do is fill out the professional referral form here for the person you have in mind.

You can find useful resources on our website to help support you on identifying how and when to make a referral. Access those resources here.

How can a young person access our service

If you live in Suffolk and are aged 16 and over you can access our support through your GP or any other health or social care professional, or you can self-refer using the form on our website or by phone.

If you live in Suffolk and are aged 15 or under, please contact your GP or other health or social care professional who can support you to be referred to our services.

Who to contact

0300 123 1503
Suffolk Wellbeing Service
Social Media
 Find us on Facebook
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Wellbeing Suffolk
Hospital Road
Bury St Edmunds
IP33 3ND

Additional contact

Additional Website

Where to go

Area served
All Suffolk

Days & Times

Monday to Friday, from 8.00am - 8.00pm
Time of day

Other details

Cost Details
All of our services are free of charge
Referral required?
Referral and availability notes

If you are aged 16 and over you can access our support through your GP or any other health or social care professional, or you can self-refer to our service by completing our referral form at  wellbeingnands.co.uk or call us on 0300 123 1781 to speak to a member of the team. 

If you are aged 15 or under, please contact your GP or other health or care professional who can support you to be referred to our service.

I need help urgently! Who do I call?

Wellbeing Suffolk is not for crisis or emergency situations.

  • If you need an emergency service dial 999
  • If you feel you are in crisis, experiencing feelings of despair or are suicidal, contact First Response at 0808 196 3494 available 24/7
  • You can also call your GP
Age Groups
Pre-school, 16-25 years, Children (5-11), Adults, Young people
Wheelchair Access, Lift, Adapted Toilet

Accreditation details

Service users involved in planning

Local Offer

Experience of including people with special educational needs and disabilities

Help and support available to anyone suffering from common mental health and emotional wellbeing issues, such as, low mood, stress, anxiety and depression.

Conditions Supported
Autistic spectrum conditions
Communication difficulties

More like this

Youth services
Health care services and specialisms
Mental health support
Young people
Health, well-being and care


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