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Robins Family Hub - Needham Market

A Family Hub is somewhere families, parents, carers and young people can get support  0-19 (25 SEND) 

Our Family Hub model includes:

  • Buildings - these are local support centres for all families, young people, parents and carers to access.  They are a place to get help, information, advice, guidance, and support that might otherwise be too hard to find.
  • Outreach - Family Hubs will deliver health and family support services in the community, bringing services to families in their community.
  • Services and Support - which all families can access.  Staff working in our Family Hubs will work hard to ensure families receiving the right support, at the right time, to help them thrive.
  • A place to meet a variety of Practitioners to get a wide range of advice and support.  Staff working in our Family Hubs will work in partnership with families and other community providers to ensure the right services are available for families to access.

On here you will find the timetables of the 0-5 activities and services available.  We are working with the community and families to develop our 5-19 offer.  Until then, information, advice, and guidance is available for all families at any family hub across Suffolk.

For more information please see our Health Visiting webpage or our School Nursing webpage.

Family Hub information: https://www.suffolk.gov.uk/children-families-and-learning/family-hubs/health-and-childrens-centre-contact-details/

Who to contact

Zoe Cowlin
01449 723134 OR Suffolk Family Information Service on 0345 60 800 33
Social Media
 Find us on Facebook

Where to go

Robins Family Hub - Needham Market
At Bosmere Primary School
Quinton Road
Needham Market
View IP6 8BP on a map
Area served
Mid Suffolk, Needham Market

Days & Times

Open Monday, Wednesday, Thursday 9am to 5pm. Fridays 9am - 4.30. Please do not use the Journey Planner map, but rather the map attached for directions to the Family Hub

Other details

Cost Details
Our services are free, however there may be a small cost towards some activities for equipment, food or drink.
Age Groups
Pre-school, Young people

Accreditation details

Family Hubs are places where families, parents, carers and young people can get support 0-19 (25 SEND) can receive seamless holistic integrated services and information, and where they can access help from multi-disciplinary teams of professionals

View the latest Ofsted Inspection Report

Support for people with disabilities

Experience of including people with special educational needs and disabilities

Suffolk’s Local Offer gives you clear, accessible and accurate information about the services available for children and young people with special educational needs and/or disabilities (SEND).

In Suffolk we want services that are able to respond to local needs and aspirations. This is why children, young people and their parents/carers work with the county council and partner organisations to review and develop services. The process of services working alongside children, young people and families as partners is called ‘co-production’. 

Suffolk's Local Offer website holds information about education, health and care services, as well as leisure activities and support groups – all in one place.

The information available on the Local Offer website describes the support available to families, and all children and young people with SEN and/or disabilities.

This support includes:

  • universal services for example early years and childcare providers, schools and GPs;
  • short-term support for children and young people with SEND who require additional support (in addition to what’s provided by universal services); and
  • specialist services for children and young people with SEND who need specific longer-term support.

The information about services and support detailed in the Local Offer website, which is part of Suffolk InfoLink, is provided by organisations, and not by Suffolk County Council. Even though an organisation, group, activity or service is included it does not mean it is recommended by Suffolk County Council, or that we have checked its quality. We recommend that you should always check with providers to be confident that their service or organisation meets the needs of your child, children or family. 

Services who wish to register, please use our guidance document  co-produced with the Suffolk Parent Carer Network, for further information on what to include on your record. Our record review process sets out our expectations on keeping your information up-to-date.

If you would like to provide feedback on any service listed within our Local Offer, please complete our feedback form on the right-hand side of the page.


If your child has an EHCP (Education Health and Care Plan), or you need to request an EHC (Education, Health and Care) Needs assessment, please find a link to document below to see which team you would need to contact. It is based on where your child goes to school. Please start with the Assistant Co-ordinator Numbers but use the other numbers if needed:

If you cannot find the information or advice you need online, please feel free to call

our Local Offer Helpline on: 0345 606 1490

Email - LocalOffer@suffolk.gov.uk

0345 606 1490

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