The service is offered to adults with a learning disability aged 25 and over, their families, carers and other professional, statutory and voluntary bodies. Practical and advisory support is available through a broad skill mix and networks to other professionals. Needs assessment is holistic in approach.

Interpretation and translation services can be arranged by staff, for users of this service.

Home visits are provided by this service and all initial assessments are on a face-to-face basis.
An information leaflet about the service and other patient leaflets are available by telephone or letter request and are dealt with on an individual basis.