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Bury Library Family Hub - Bury St Edmunds, Suffolk

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A Family Hub is somewhere families, parents, carers, young people can get support.

Our Family Hub model includes:

  • Buildings - these are local support centres for all families, young people, parents and carers to access.  They are a place to get help, information, advice, guidance, and support that might otherwise be too hard to find.
  • Outreach - Family Hubs will deliver health and family support services in the community, bringing services to families in their community.
  • Services and Support - which all families can access.  Staff working in our Family Hubs will work hard to ensure families receiving the right support, at the right time, to help them thrive.
  • A place to meet a variety of Practitioners to get a wide range of advice and support.  Staff working in our Family Hubs will work in partnership with families and other community providers to ensure the right services are available for families to access.

On here you will find the timetables of the 0-5 activities and services available.  We are working with the community and families to develop our 5-19 offer.  Until then, information, advice, and guidance is available for all families at any family hub across Suffolk.

For more information please see our Health Visiting webpage or our School Nursing webpage.

Who to contact

Vanessa Smith
01284 732266 OR Suffolk Family Information Service on 0345 60 800 33
Social Media
 Find us on Facebook

Where to go

Bury Library Family Hub
Sergeants Walk
St Andrews Street North
Bury St Edmunds
IP33 1TZ
View IP33 1TZ on a map
Area served
West Suffolk, Bury St Edmunds
Parking details
No parking available at the Family Hub however there are a number of nearby car parks
Restrictions to access
You will need to be book a place for some of the courses we run. However, many of our sessions you can just 'drop-in' without booking. Phone or visit us at the centre to book your place or request more information.

AccessAble - access guide for Bury St Edmunds Library

Days & Times

We are now open Tuesdays 9-5pm, Thursdays 9-5pm and Fridays 9:30-5pm

Other details

Cost Details
Our services are free, however, there may be a small cost towards some activities for equipment, food or drink.
Age Groups
Pre-school, Adults

Opened in Autumn 2010, the Bury Library Family Hub has been developed as part of the major library refurbishment, providing an excellent facility that is spacious, modern and well equipped. We run family activities that help children learn through play.

Our sessions and groups are designed to assist a child’s learning and development and offer an enjoyable experience for both parent and child. Located in Bury Town centre on the ground floor of the Library, with the main Bus Station opposite and Car Parking a short walk away, the Hub is very accessible.

Our services include: Family activities, antenatal services, health services, advice about money and housing, help with school readiness, infant massage, parenting support groups, information about childcare and accessing free early education for your child, breastfeeding support and support to access many other services according to your needs. 

Support for people with disabilities

Access Suffolk
Access Suffolk
Experience of including people with special educational needs and disabilities

How does Bury Library Family Hub cater for children and families with special educational needs and/or disability?

Family Hubsare for families with children under five. In Suffolk we have joined up our Family Hubs with our Health Visiting service, as we believe this will provide you with the best care and support.   Our teams are made up of Health Visitors, Family Support Practitioners and Support and Information Officers.

At Bury Library Family Hub, we are committed to promoting and providing high quality learning and play opportunities.   We believe in valuing and respecting each individual in a welcoming, accessible and inclusive environment. The Hub has an equal opportunity policy which is reviewed as a minimum yearly. We offer a range of universal and targeted support and services which are designed to meet the needs of all users.

Where possible, all our group activities are planned to meet individual children’s needs. We work within the Early Years Foundation Stage framework, and will capture evidence of your child’s progress as she/he attends the centre. Play sessions will offer activities which can be arranged on different heights including floor level and we can adapt sessions to meet individual’s needs. All our toys and equipment are suitable for children aged 0 to 5 years and we have a range of specialist resources, including sensory equipment.

We offer a range of parenting courses to help support parents in managing challenging behaviours. Please see our timetable for a full list of groups and for more information.

How will staff support my child's needs?

Staff are on hand during our activities and can offer help and support as required. One-to-one support is available for families in the home and we will work in partnership with you and other agencies in meeting your families and child’s individual needs. Your child is at the heart of our service, and should you require additional help, we will work with you to help identify any areas of concern, ensuring your child’s wishes and feelings are at the centre of the support. We are trained to use the Common Assessment Framework to ensure that we are able to undertake a good assessment of your child’s needs, recognising and building on their strengths.

Information, advice and guidance is available and we can help to signpost you to other relevant local services and support as required. These can include:

  • The Special Educational Needs and Disability Information, Advice and Support Service (SENDIASS) which provides information, advice and support to young people and children with SEN or disabilities aged 0-25 and their parents, about education, health and social care
  • Suffolk Early Learning Together Service
  • Speech and Language Therapists
  • Behavioural Support Services
  • Specialist Services

When it is time for your child to start attending nursery, pre-school or school, we can support you the transition period as we know this can be both challenging and an emotional time.   Together, we can develop a transition passport which will help ensure that there is a smooth transition for you and your child. We work closely with other agencies in the community.

What arrangements are in place to ensure that Bury Library Family Hub is accessible for children and families with special educational needs and/or disability?

Our Hubs are DDA compliant and fully accessible from all entrances and exits.

There are some disabled parking spaces at the back of the building. Within the Hub we have accessible toilets with baby change facilities. We have non-slip flooring and carpeted area.

The furniture is entirely moveable and adaptable allowing us the flexibility of creating and moving spaces if required. Resources and equipment are displayed at child-height, and are fully accessible, allowing children to make independent choices about their play.

What training or experience do staff supporting children and young people with SEND have?

The Hub is an inclusive setting with staff experienced and trained in early years care and education. Staff Training undertaken includes:

  • ECAT – Every Child a Talker
  • Autism Awareness and supporting families
  • WelComm – staff are trained to undertake WelComm (Speech & Language) assessments and support parents in helping their child’s language development
  • Elklan – training to support staff working with children with speech, language and communication needs
  • Makaton
  • Relationships build brains
  • EYFS
  • Build and maintain relationships
  • Characteristics of effective learning
  • Children, trauma and violence
  • Boundaries
  • Helping parents who misuse substances
  • Solihull
  • Incredible years 0-5
  • Social Pedagogy

Who can I contact for further information?

Vanessa Smith – Health & Children’s Centre Manager

Vanessa Smith
01284 732266

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