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The Office of Rail and Road

As the regulator of Britain's railways we are here to improve the safety, value and performance of railways, today and in the future.

On the ORR website you will find information for railway passengers such as train fares, train station car park charges; safety-related issues such as station platform gaps and crowding; service disruption; and information about your train journey.

We are also responsible for making sure that train and station operators consider the needs of older and disabled passengers. As part of this, we issue guidance for and approve train and station operators' Accessible Travel Policies (ATPs). 

Who to contact

Name
Head Office
Telephone
020 7282 2000
Email
contact.cct@orr.gov.uk
Website
https://orr.gov.uk/info-for-the-public
Social Media
 Follow us on Twitter
Address
25 Cabot Square
London
Postcode
E14 4QZ

Where to go

Area served
Suffolk

Other details

Age Groups
Adults
Last Updated
18/11/2019

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