Coronavirus information

Organisations offering activities and support. For local information go to Coronavirus information.

Suffolk Advice and Support Service helpline: 0800 068 3131 for free financial advice or support.

Home, But Not Alone emergency helpline: 0800 876 6926 for urgent help

Suffolk Advice and Support Service Helpline (SASS) 0800 068 3131

Coronavirus Support

9am to 5pm Monday to Friday You can leave your name and number outside of these hours and somebody will call you back within 1 working day

Get free professional advice in confidence. Call us to have a chat about:

your mortgage or credit cards
rent arrears or other debts
COVID-19 related concerns and what it means for you and/or your family
access to food
one off grants for things such as:

white goods
fuel vouchers
other unforeseen expenses

General Details

Help to access information or support relating to debt, benefits, housing or employment in response to the financial impact that Covid-19 has had, and continues to have, on people across Suffolk.

Who to contact

Name

Suffolk Advice and Support Service

Telephone

0800 068 3131 9am to 5pm Monday to Friday You can leave your name and number outside of these hours and somebody will call you back within 1 working day

Website

https://www.suffolk.gov.uk/coronavirus-covid-19/suffolk-advice-and-support-service

Notes

Citizens Advice Suffolk Alliance, which includes the eight Citizens Advice Bureaus across Suffolk, and Anglia Care Trust and Ipswich Housing Action Group will deliver advice and support to people through a single phoneline.

The phoneline is one element of the Suffolk Advice and Support Service which pulls together work of the Local Welfare Assistance Scheme, which can assist with food vouchers and furniture donations, the Warm Handover, which enables fast referrals between support organisations, Suffolk foodbanks and Infolink.