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Shortlist

Services

  1. Taking Action on Addiction

    Taking Action on Addiction is a campaign to improve understanding of addiction and end the stigma that surrounds it. 
     020 3981 5525 020 3981 5525

    Taking Action on Addiction is a campaign to improve understanding of addiction and end the stigma that surrounds it. 

    Who to contact

    Name
    Action on Addiction
    Telephone
    020 3981 5525
    Email
    takingactiononaddiction@forwardtrust.org.uk
    Website
    https://www.actiononaddiction.org.uk/
    Social Media
     Find us on Facebook
     Follow us on Twitter
    Address
    The Forward Trust
    Unit 106-107 Edinburgh House 170 Kennington Lane
    London
    Postcode
    SE11 5DP

    Where to go

    Area served
    All Suffolk

    Other details

    Age Groups
    Adults, Young people


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  2. UK Addiction Treatment Centres - UKAT

    UKAT has private alcohol and drug rehab centres that are set in tranquil surroundings by the seaside, rural countryside or quiet villages our centres are strategically placed in idyllic locations to help aid the recovery process. We pride ourselves in providing the best care and…
     0808 274 0903 / Local 0203 811 7326 0808 274 0903 / Local 0203 811 7326
    UKAT LOGO

    UKAT has private alcohol and drug rehab centres that are set in tranquil surroundings by the seaside, rural countryside or quiet villages our centres are strategically placed in idyllic locations to help aid the recovery process. We pride ourselves in providing the best care and rehabilitation for long term recovery.

    Please see website link for the different centres that we have.

    UKAT LOGO

    Who to contact

    Name
    UKAT
    Position
    Addiction Experts
    Telephone
    0808 274 0903 / Local 0203 811 7326
    Email
    info@ukat.co.uk
    Website
    https://www.ukat.co.uk/
    Social Media
     Find us on Facebook
     Follow us on Twitter
    Address
    Unit 1
    Floor 1 Imperial Place
    Maxwell Road
    Borehamwood
    Hertfordshire
    Postcode
    WD6 1JN

    Additional contact

    Additional Website
    Our Guide to Addiction Treatment in London

    Where to go

    Name
    Various Treatment Centres across UK
    Venue Website
    https://www.ukat.co.uk/coronavirus/
    Notes

    We handle our services with the utmost care and responsibility. We have set strict measures to match the need during the Covid-19 pandemic. While the lockdown lasts, and people are still affected - we will continue with the strict COVID-19 measures to ensure our clients' safety and wellbeing.

    Days & Times

    Time of day
    Afternoon
    Morning
    Evening

    Other details

    Cost Details
    The UKAT costs depend on what's included in our clients' personalised treatment programme. Options include a fully inpatient detoxification before the rehab treatment, and multiple holistic therapies, fitness services, special meals, the stay length, amongst other things, which can affect the overall price of the service.
    Referral required?
    No
    Referral and availability notes

    We are a self-referral service

    Age Groups
    Adults

    Accreditation website
    https://www.ukat.co.uk/bupa-addiction-treatment/
    Accreditation details

    BUPA-recognised healthcare provider


    Notes

    UKAT offers free addiction help guides, in addition to our free hotline and callback forms on the site:

    Alcohol and drug addiction rehab in London

    Our free guide to finding addiction treatment in Suffolk

    What we do to keep you safe during the Covid-19 pandemic

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  3. GamCare 0808 8020 133

    GamCare provides advice, practical help, support and counselling in addressing the social impact of gambling. Please see the website for more information. We have a counselling partner called Breakeven and have a group that runs in Ipswich, please see venue details below.
    Suffolk Enterprise CentreFelaw Maltings 44 Felaw StreetIpswichSuffolkIP2 8SJ
     Helpline 0808 8020 133 Helpline 0808 8020 133
    logo

    GamCare provides advice, practical help, support and counselling in addressing the social impact of gambling. Please see the website for more information.

    We have a counselling partner called Breakeven and have a group that runs in Ipswich, please see venue details below.

    logo

    Who to contact

    Name
    GamCare
    Telephone
    Helpline 0808 8020 133
    Email
    info@gamcare.org.uk
    Website
    http://www.gamcare.org.uk

    Where to go

    Name
    Breakeven 01273 833722 (Head Office)
    Address
    Suffolk Enterprise Centre
    Felaw Maltings 44 Felaw Street
    Ipswich
    Suffolk
    Postcode
    IP2 8SJ
    View IP2 8SJ on a map
    Area served
    Ipswich, All Suffolk
    Venue Website
    http://www.breakeven.org.uk

    Days & Times

    Helpline Open 8.00am - 12:00am daily

    Other details

    Age Groups
    Adults, Young people

    Accreditation details

    Registered Charity 1060005


    Notes

    Online support: peer-to-peer services, Netline, Forum and Chat/Support room. Phone Support: provides confidential advice, information and emotional support. Counselling Support: Confidential service provided by the British Association for Counselling and Psychotherapy Code of Ethics and Practice.

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  4. Sanctuary Lodge Treatment Centre

    Sanctuary Lodge is one of the UK's leading alcohol and drug treatment centres. It offers residential rehabilitation and day care facilities for those wishing to overcome addiction.
    Sanctuary LodgeHedingham RoadHalsteadEssexCO9 2DW
     0800 511 8111 0800 511 8111
    Sanctuary Lodge Drug & Alcohol Rehab

    Sanctuary Lodge is one of the UK's leading alcohol and drug treatment centres. It offers residential rehabilitation and day care facilities for those wishing to overcome addiction.

    Sanctuary Lodge Drug & Alcohol Rehab

    Who to contact

    Position
    Registered Manager
    Telephone
    0800 511 8111
    Email
    info@sanctuarylodge.com
    Website
    http://www.sanctuarylodge.com
    Social Media
     Find us on Facebook

    Where to go

    Address
    Sanctuary Lodge
    Hedingham Road
    Halstead
    Essex
    Postcode
    CO9 2DW
    View CO9 2DW on a map
    Area served
    All Suffolk
    Parking available
    No
    Notes

    South West England

    Days & Times

    24 Hours, 7 Days A Week

    Other details

    Referral required?
    No
    Referral and availability notes

    Contact Sanctuary Lodge Advice Line for more information.

    Age Groups
    Adults

    Accreditation website
    http://www.cqc.org.uk/
    Accreditation details

    CQC Registered.


    Service users involved in planning
    Yes
    Client feedback forums are conducted, as well as personal interviews with clients on how to improve the service are conducted on discharge.

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  5. Action Rehab

    Action Rehab is a newly established helpline for individuals suffering from addiction. The line is monitored by our team of addiction recovery experts who are willing to provide urgent help and advice to individuals struggling to cope with the difficulties that come with addiction. Along…
    1st Floor, McKenna BuildingsDock RoadBirkenheadMerseysideCH41 1DQ
     0151 268 6992 0151 268 6992

    Action Rehab is a newly established helpline for individuals suffering from addiction.

    The line is monitored by our team of addiction recovery experts who are willing to provide urgent help and advice to individuals struggling to cope with the difficulties that come with addiction.

    Along with our helpline, we also have contacts at industry leading private rehab clinics across the whole of the UK including Lincolnshire.

    We can use our contacts to help arrange treatment for individuals with same day admission also an option for those needing urgent care.

    If you need to talk about your addiction or need help finding treatment, then please get in touch with our team today.

    Who to contact

    Name
    Andrew Duggan
    Position
    Addiction Recovery Worker
    Telephone
    0151 268 6992
    Email
    info@action-rehab.com
    Website
    Drug and Alcohol Rehab
    Address
    1st Floor, McKenna Buildings
    Dock Road
    Birkenhead
    Merseyside
    Postcode
    CH41 1DQ

    Where to go

    Name
    Action Rehab
    Address
    1st Floor, McKenna Buildings
    Dock Road
    Birkenhead
    Merseyside
    Postcode
    CH41 1DQ
    View CH41 1DQ on a map
    Area served
    All Suffolk
    Venue Email
    info@action-rehab.com

    Other details

    Age Groups
    Adults

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  6. East Coast Recovery (Rehab)

    Addiction Treatment & Online Therapy Exciting news, East Coast Recovery has moved online! We no longer offer residential treatment in Lowestoft however; our Treatment Advisors are available 7 days a week 8am to 10pm to confidentiality discuss with you all your treatment options. Our sister…
    231 Whapload RoadLowestoftSuffolkNR32 1UL
     01502 587269 (8am-10pm 7 Days) 01502 587269 (8am-10pm 7 Days)  03302 020491 03302 020491
    UK Rehab East Coast Recovery

    Addiction Treatment & Online Therapy

    Exciting news, East Coast Recovery has moved online! We no longer offer residential treatment in Lowestoft however; our Treatment Advisors are available 7 days a week 8am to 10pm to confidentiality discuss with you all your treatment options. Our sister company Rehabs UK works with over 32 specialist rehabs and a variety of addiction specialists in Suffolk/ Norfolk, across the UK and abroad. From residential rehab to home detox and online addiction treatments we can help!

    UK Rehab East Coast Recovery

    Who to contact

    Name
    East Coast Recovery (Rehab)
    Position
    Marketing Coordinator
    Telephone
    01502 587269 (8am-10pm 7 Days)
    03302 020491
    Email
    info@eastcoastrecovery.co.uk
    Website
    https://www.eastcoastrecovery.co.uk/
    Social Media
     Find us on Facebook
     Follow us on Twitter
    Address
    398
    London Road South
    Lowestoft
    Lowestoft
    Suffolk
    Postcode
    NR33 0BQ
    Notes

    East Coast Recovery is a sister company to Rehabs UK Rehabs UK | Addiction Rehabs & Treatment for Substance Abuse

    Where to go

    Name
    UK Rehab East Coast Recovery
    Address
    231 Whapload Road
    Lowestoft
    Suffolk
    Postcode
    NR32 1UL
    View NR32 1UL on a map
    Area served
    Lowestoft, East Suffolk
    Venue Website
    https://www.eastcoastrecovery.co.uk
    Parking available
    No

    Days & Times

    Time of day
    Afternoon
    Morning
    Evening

    Other details

    Referral required?
    No
    Age Groups
    Adults

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  7. Primrose Lodge - Rehabilitation Services in Guildford, Surrey

    At Primrose Lodge, we believe the success of our treatment programmes is intrinsically tied to our staff. Therefore, we have invested quite a bit in recruiting and retaining some of the best professionals in the business. From therapists and counsellors to support staff, the Primrose…
    Perry HillWorplesdonGuildfordSurreyGU3 3RF
     0203 553 9263 0203 553 9263
    Primrose Lodge addiction services

    At Primrose Lodge, we believe the success of our treatment programmes is intrinsically tied to our staff.

    Therefore, we have invested quite a bit in recruiting and retaining some of the best professionals in the business.

    From therapists and counsellors to support staff, the Primrose Lodge team has the knowledge and experience to effectively treat each and every client.

    What’s more, many of our staff have undergone recovery of their own, giving them a unique perspective that enables them to understand what each of our clients is going through.

    Primrose Lodge addiction services

    Who to contact

    Name
    Geoff Mascall
    Position
    Registered Manager
    Telephone
    0203 553 9263
    Email
    info@primroselodge.com
    Website
    https://www.primroselodge.com/
    Social Media
     Find us on Facebook
     Follow us on Twitter
    Address
    Postcode
    GU3 3RF

    Where to go

    Address
    Perry Hill
    Worplesdon
    Guildford
    Surrey
    Postcode
    GU3 3RF
    View GU3 3RF on a map
    Area served
    All Suffolk

    Other details

    Age Groups
    Adults

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  8. ADFAM

    Adfam is the leading national organisation working with and for families affected by drugs and alcohol.We provide support to families through publications, training, outreach work and signposting to local support services.As the voice of families we provide consultation on best practice in drug and alcohol…
     020 3817 9410 020 3817 9410

    Adfam is the leading national organisation working with and for families affected by drugs and alcohol.

    We provide support to families through publications, training, outreach work and signposting to local support services.

    As the voice of families we provide consultation on best practice in drug and alcohol related family work and have written several guides for professionals and commissioners.

    This website has been created to provide family drug support and to help people deal with the problems caused by drug and alcohol misuse.

    Who to contact

    Name
    ADFAM
    Position
    Website only
    Telephone
    020 3817 9410
    Email
    admin@adfam.org.uk
    Website
    http://www.adfam.org.uk
    Social Media
     Find us on Facebook
     Follow us on Twitter

    Where to go

    Name
    ADFAM
    Area served
    All Suffolk

    Other details

    Age Groups
    Adults
    Notes

    Please see the website above for more information, to find a local support group, or to contact ADFAM.

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  9. Release

    Release is the national centre of expertise on drugs and drugs law. The organisation, founded in 1967, is an independent and registered charity. Through our services the team provides free non-judgmental, specialist advice and information to the public and professionals on issues related to drug…
     020 7324 2989 020 7324 2989
    release logo

    Release is the national centre of expertise on drugs and drugs law. The organisation, founded in 1967, is an independent and registered charity.

    Through our services the team provides free non-judgmental, specialist advice and information to the public and professionals on issues related to drug use and to drug laws.

    The organisation campaigns directly on issues that impact on our clients - it is their experiences that drive the policy work that Release does and why we advocate for evidence-based drug policies that are founded on principles of public health rather than a criminal justice approach.

    release logo

    Who to contact

    Telephone
    020 7324 2989
    Email
    ask@release.org.uk
    Website
    https://www.release.org.uk/
    Social Media
     Find us on Facebook
     Follow us on Twitter
    Address
    61 Mansell Street
    London
    Postcode
    E1 8AN

    Where to go

    Area served
    All Suffolk

    Other details

    Age Groups
    Adults, Young people

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  10. Priory Hospital Chelmsford

    The addiction treatment programme at The Priory Hospital Chelmsford is based on the 12-step Minnesota/abstinence model and incorporates an integrative combination of psychodynamic therapy, Cognitive Behavioural Therapy, Motivational Interviewing and Mindfulness Relapse Prevention therapy.Treatment for most programmes is usually provided on an inpatient basis, typically…
     01245 345 345 01245 345 345

    The addiction treatment programme at The Priory Hospital Chelmsford is based on the 12-step Minnesota/abstinence model and incorporates an integrative combination of psychodynamic therapy, Cognitive Behavioural Therapy, Motivational Interviewing and Mindfulness Relapse Prevention therapy.

    Treatment for most programmes is usually provided on an inpatient basis, typically lasting four weeks. However, the programme can vary in duration and content to suit individuals’ personal circumstances and lifestyle commitments. 

    Who to contact

    Telephone
    01245 345 345
    Email
    chelmsford@priorygroup.com
    Website
    https://www.priorygroup.com/locations/priory-hospital-chelmsford/chelmsford-addiction-treatment-programme
    Social Media
     Find us on Facebook
     Follow us on Twitter
    Address
    Stump Lane
    Springfield Green
    Chelmsford
    Essex
    Postcode
    CM1 7SJ

    Where to go

    Area served
    All Suffolk

    Days & Times

    Time of day
    Afternoon
    Morning
    Evening

    Other details

    Cost Details
    Costs dependent upon the treatment package required.
    Referral required?
    No
    Age Groups
    Adults

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  11. Alcohol Change UK

    Alcohol Change UK is a leading UK alcohol charity, formed from the merger of Alcohol Concern and Alcohol Research UK. Alcohol Change UK also runs Dry January, the UK's one-month booze-free challenge that helps millions reset their relationship with alcohol every year.
     020 3907 8480 (General Enquiries) 020 3907 8480 (General Enquiries)
    alcohol change uk logo

    Alcohol Change UK is a leading UK alcohol charity, formed from the merger of Alcohol Concern and Alcohol Research UK.

    Alcohol Change UK also runs Dry January, the UK's one-month booze-free challenge that helps millions reset their relationship with alcohol every year.

    alcohol change uk logo

    Who to contact

    Telephone
    020 3907 8480 (General Enquiries)
    Email
    contact@alcoholchange.org.uk
    Website
    https://alcoholchange.org.uk/
    Social Media
     Find us on Facebook
     Follow us on Twitter
    Address
    27 Swinton Street
    London
    Postcode
    WC1X 9NW

    Where to go

    Area served
    All Suffolk

    Other details

    Referral and availability notes

    Please note that we do not offer a helpline. Drinkline is the national alcohol helpline. If you're worried about your own or someone else's drinking, you can call this free helpline in complete confidence. Call 0300 123 1110 (weekdays 9am to 8pm, weekends 11am to 4pm).

    Age Groups
    Adults, Young people
    Notes

    We work to reduce the incidence and costs of alcohol-related harm and to increase the range and quality of services available to people with alcohol-related problems. We provide information and encourage debate on the wide range of public policy issues affected by alcohol; including public health, housing, children and families, crime and licensing. We support specialist and non-specialist service providers helping to tackle alcohol problems at a local level, whilst also working to influence national alcohol policy.

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  12. Cassiobury Court Rehab Centre

    We are a CQC registered residential treatment centre based in Watford. We are a 13 bed rehab offering detox clinic, rehabilitation & aftercare. We have an integrative program combining a wide variety of treatment options to promote recovery in a tranquil environment.  
     01923 369 161 01923 369 161
    Cassiobury Court

    We are a CQC registered residential treatment centre based in Watford. We are a 13 bed rehab offering detox clinic, rehabilitation & aftercare. We have an integrative program combining a wide variety of treatment options to promote recovery in a tranquil environment.

     

    Cassiobury Court

    Who to contact

    Name
    John Gillen
    Position
    Director
    Telephone
    01923 369 161
    Email
    info@cassioburycourt.com
    Website
    https://cassioburycourt.com/
    Address
    Cassiobury Court
    Richmond Drive
    Watford
    Hertfordshire
    Postcode
    WD17 3BH

    Where to go

    Area served
    All Suffolk

    Other details

    Age Groups
    Adults

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  13. Rehab Guide

    Rehab Guide is a specialist addiction treatment provider. We help individuals in the Suffolk area with free, unbiased advice to find treatment for all types of drug and alcohol and alcohol addiction and related mental health issues. With historical success in the field of addiction, Rehab Guide is…
    10-11Moor StreetLondonW1D 5NF
     02072052845 02072052845  02072052736 02072052736
    Rehabguide

    Rehab Guide is a specialist addiction treatment provider. We help individuals in the Suffolk area with free, unbiased advice to find treatment for all types of drug and alcohol and alcohol addiction and related mental health issues.

    With historical success in the field of addiction, Rehab Guide is uniquely positioned to offer alcohol and drug detox both:

    (i) as a standalone detoxification treatment; and

    (ii) as a combined rehabilitation treatment programme

    Our accomplished team know the signature of addiction, and many have experience of it in their own lives or those around them.

    Every client completing Alcohol or Drug Rehab with Rehab Guide receives the same high levels of personal attention and support through their process.

    Almost all staff are actively involved in the community recovery movement in different forms and are ready to help you start you and your family on your recovery journey with Alcohol & Drug Detox.

    Rehabguide

    Who to contact

    Name
    John McLean
    Position
    Owner
    Telephone
    02072052845
    02072052736
    Email
    info@rehabguide.co.uk
    Website
    Rehab Guide
    Social Media
     Find us on Facebook
     Follow us on Twitter
    Address
    10-11
    Moor St
    London
    Postcode
    W1D 5NF

    Where to go

    Name
    Rehab Guide
    Address
    10-11
    Moor Street
    London
    Postcode
    W1D 5NF
    View W1D 5NF on a map
    Area served
    Newmarket, West Suffolk, All Suffolk
    Venue Email
    info@rehabguide.co.uk
    Venue Website
    https://www.rehabguide.co.uk/drug-alcohol-rehab-suffolk/
    Parking available
    Yes

    Days & Times

    Monday to Sunday 8 am to 8 pm
    Time of day
    Afternoon
    Morning
    Evening
    Session Information
    Monday to Friday

    Other details

    Cost Details
    Our service is a free online information service
    Referral required?
    No
    Age Groups
    Adults
    Accessibility
    Disabled Parking

    Accreditation website
    https://www.rehabguide.co.uk
    Accreditation details

    BACP accredited counsellors


    Notes

    We are here to help you find a rehab centre near you and the best option for you

    • London
    • Yorkshire
    • Ireland
    • Scotland
    • Wales
    • East Midland
    • North East England
    • North West England
    • South East England
    • South West England
    • Gloucestershire
    • Southampton
    • Bournemouth
    • Essex
    • Wales
    • East Sussex
    Service users involved in planning
    No

    Support for people with disabilities

    Access Suffolk
    Access Suffolk
    Experience of including people with special educational needs and disabilities

    As well as drug and alcohol rehabilitation, we also offer assistance for smoking cessation, gambling addiction and eating disorder treatment.  We also provide treatment services for anxiety and depression, which are both thought to be the most common mental health problems which people suffer from in our modern society today.   We work with private rehabilitation centres, the NHS and charities. We also give advice for Autism and alcohol abuse.

    Staf member of 

    British Association for Counselling and Psychotherapy

     

     

    Contact
    John McLean
    Telephone
    02072052845
    Email
    john@rehabguide.co.uk
    Conditions Supported
    Autistic spectrum conditions
    Communication difficulties
    Health conditions

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  14. Detox Plus UK

    Detox Plus UK is a free help and assessment service to help people choose the best alcohol rehab for them. We will give guidance on the best treatment options for the patients' circumstances and will assist them in picking out the most cost-effective treatment options…
    71-75Shelton StreetCovent GardensLondonGreater LondonWC2H 9JQ
     02072052734 02072052734
    logo

    Detox Plus UK is a free help and assessment service to help people choose the best alcohol rehab for them. We will give guidance on the best treatment options for the patients' circumstances and will assist them in picking out the most cost-effective treatment options and information on the right choice of drug rehab and alcohol rehab treatment

    Detox Plus UK works closely with rehabilitation centres and outpatient centres throughout the United Kingdom, and the admissions team match a patients' addiction with an appropriately placed rehabilitation centre.

    We maintain a substantial network of treatment centres throughout the UK, and we work with private rehabilitation centres, the NHS  and charities.

    logo

    Who to contact

    Name
    Lewis Adams
    Position
    Admissions Officer
    Telephone
    02072052734
    Email
    info@detoxplusuk.com
    Website
    https://www.detoxplusuk.com/
    Address
    71-75
    Shelton Street
    Covent Gardens
    London
    Greater London
    Postcode
    WC2H 9JQ

    Where to go

    Name
    Detox Plus UK
    Address
    71-75
    Shelton Street
    Covent Gardens
    London
    Greater London
    Postcode
    WC2H 9JQ
    View WC2H 9JQ on a map
    Area served
    Beccles, Brandon, Aldeburgh, East Suffolk, Babergh, West Suffolk, Bungay
    Venue Email
    info@detoxplusuk.com
    Venue Website
    https://www.detoxplusuk.com/drug-and-alcohol-rehab-in-london/
    Parking available
    Yes

    Days & Times

    Monday to Sunday
    Time of day
    Afternoon
    Morning
    Evening
    Session Information
    Monday to Friday
    9am to 5pm

    Other details

    Cost Details
    Free service
    Referral required?
    No
    Age Groups
    Adults, Young people
    Accessibility
    Wheelchair Access

    Accreditation website
    https://www.detoxplusuk.com

    Notes

    We have a resource page which gives latest information and addiction treatment resources on adolescent drug abuse, including the most prominent drugs and how they're abused, the popular reasons for drug use among teens, demographic stats, effects and signs, and the available treatment options.

    We also have various substance abuse therapy resources in UK cities and towns. These include drug and alcohol recovery meeting locations, 12-step model support groups, like alcoholics anonymous.

    We also have a list of free motivational and inspirational resources.

    Service users involved in planning
    No

    Nursery provision

    Vacancies

    Immediate vacancies
    No

    Other Details

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  15. Step By Step Drug & Alcohol Rehab

    As a private residential clinic, we provide a safe, confidential and supportive environment for those affected by addiction, initiating their road to recovery – one step at a time. Through our person-centred and responsive approach – we focus everything we do around each unique individual,…
    The Lighthouse1A Southchurch AvenueSouthend-On-SeaEssexSS3 9BA
     0800 170 1222 0800 170 1222
    Logo

    As a private residential clinic, we provide a safe, confidential and supportive environment for those affected by addiction, initiating their road to recovery – one step at a time. Through our person-centred and responsive approach – we focus everything we do around each unique individual, helping them to make better and informed choices for now and the future.

    Logo

    Who to contact

    Name
    Step By Step
    Telephone
    0800 170 1222
    Website
    https://www.stepbysteprecovery.co.uk
    Social Media
     Find us on Facebook
     Follow us on Twitter

    Where to go

    Name
    The Lighthouse Drug & Alcohol Rehab Clinic
    Address
    The Lighthouse
    1A Southchurch Avenue
    Southend-On-Sea
    Essex
    Postcode
    SS3 9BA
    View SS3 9BA on a map
    Parking available
    Yes
    Parking details
    We have onsite parking available as well as free street parking.

    Days & Times

    24 Hours, 7 Days a week.

    Other details

    Referral required?
    No
    Age Groups
    Adults
    Accessibility
    Disabled Parking, Wheelchair Access, Adapted Toilet

    Accreditation website
    https://www.cqc.org.uk/location/1-3784383720
    Accreditation details
    Care Quality Commision

    Service users involved in planning
    Yes
    Clients input into our recovery programme.

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  16. Iceni Ipswich

    The aim of Iceni is to offer treatment and support to parents affected by an addiction to maintain family relationships and prevent children from being removed into care. Iceni want to prevent today's children from becoming tomorrows problems and the philosophy of Iceni's Early Intervention…
    74-78 Foundation StreetIPSWICHSuffolkIP4 1BN
     01473 214006 01473 214006
    iceni logo

    The aim of Iceni is to offer treatment and support to parents affected by an addiction to maintain family relationships and prevent children from being removed into care.

    Iceni want to prevent today's children from becoming tomorrows problems and the philosophy of Iceni's Early Intervention & Prevention Programme is about breaking the intergenerational cycle of addiction and associated social distresses within families and our communities.

    iceni logo

    Who to contact

    Name
    Brian Tobin
    Telephone
    01473 214006
    Email
    admin@iceniipswich.org
    Website
    http://www.iceniipswich.org
    Social Media
     Find us on Facebook

    Where to go

    Name
    Iceni Ipswich
    Address
    74-78 Foundation Street
    IPSWICH
    Suffolk
    Postcode
    IP4 1BN
    View IP4 1BN on a map
    Area served
    Ipswich

    Days & Times

    9am-5pm (Tuesdays until 9pm)

    Other details

    Age Groups
    Adults

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  17. SMART Recovery

    SMART is a science based programme to help people manage their recovery from any form of addictive behaviour. This includes addictions to substances such as alcohol, drugs and nicotine, or compulsive behaviours such as gambling, sex, eating, shopping, self-harming and so on. SMART stands for…
     0330 053 6022 0330 053 6022

    SMART is a science based programme to help people manage their recovery from any form of addictive behaviour.

    This includes addictions to substances such as alcohol, drugs and nicotine, or compulsive behaviours such as gambling, sex, eating, shopping, self-harming and so on.

    SMART stands for ‘Self-Management and Recovery Training’. There are SMART meetings in Ipswich or you can join an online meeting. Contact SMART UK or visit the website to find your nearest meeting.

    Who to contact

    Name
    UK SMART Recovery
    Telephone
    0330 053 6022
    Email
    info@smartrecovery.org.uk
    Website
    http://www.smartrecovery.org.uk
    Social Media
     Find us on Facebook
     Follow us on Twitter

    Where to go

    Area served
    All Suffolk

    Other details

    Table of costs
    Table of costs
    AmountCost Type
    Free (for people in recovery)
    Cost Details
    Partnership Licenses start at £630.00
    Referral required?
    No
    Age Groups
    Adults, Young people
    Service users involved in planning
    Yes

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  18. Which Rehab Drug & Alcohol Rehab Services Suffolk

    At Which Rehab, we provided free expert advice and guidance to help people overcome addiction in Suffolk. Whether it’s alcohol or drugs that people need help and advice with, our 24 hour helpline is here. The key to overcoming addiction is in accessing the most…
     0800 170 7000 0800 170 7000

    At Which Rehab, we provided free expert advice and guidance to help people overcome addiction in Suffolk.

    Whether it’s alcohol or drugs that people need help and advice with, our 24 hour helpline is here. The key to overcoming addiction is in accessing the most appropriate line of treatment that suits the individual.

    Our trained addiction therapists help people access the best possible treatment for any kind of addiction or substance abuse problem that they or a loved one may be suffering.

    We provide treatment services, from telephone advice to arranging addiction interventions, drug and alcohol detox and rehab admissions. Whatever the situation, we can help.

    Our advice is free and we’ll help get the right treatment at the right time. Our service is free on telephone, email and online.

    Who to contact

    Name
    James McInally
    Position
    Manager
    Telephone
    0800 170 7000
    Email
    info@whichrehab.co.uk
    Website
    https://whichrehab.co.uk/
    Social Media
     Find us on Facebook
     Follow us on Twitter
    Address
    3 St Augustine Court
    Mornington Road
    London
    Postcode
    E11 3BQ

    Where to go

    Area served
    All Suffolk

    Days & Times

    Time of day
    Afternoon
    Morning
    Evening
    Session Information
    24/7 helpline

    Other details

    Cost Details
    Free Counselling
    Referral and availability notes

    No referrel required as a free telephone and online service.

    Age Groups
    Adults

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    Financial advice

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  19. Talitha Koum (TK)

    TK is an Ipswich based charity whose mission is to reach out with kindness, care,  compassion and practical support to vulnerable women. We have two operational activities:   The Hope Centre, set in 2-acres of beautiful Suffolk countryside, offers a confidential, safe and supportive environment…
    Wash LaneWitneshamIpswichSuffolkIP6 9JE
     01473 354201 01473 354201  01473 354200 01473 354200

    TK is an Ipswich based charity whose mission is to reach out with kindness, care,  compassion and practical support to vulnerable women. We have two operational activities:

     

    1. The Hope Centre, set in 2-acres of beautiful Suffolk countryside, offers a confidential, safe and supportive environment to help resident women recover from misfortune and vulnerability.  TK provide supported housing at the Hope Centre  where women can stay until they are ready to move on and live independent. Whilst living at the Hope Centre women are expected to be part of the caring community of up to 11 women with diverse backgrounds. Everyone has the privacy of their own en-suite bedroom and the living rooms are for communal living. Every resident is required to participate in daily chores and follow the house rules which are there for the protection of all residents. For example, no alcohol is allowed on site for the benefit of those recovering from addictions. Residents can participate in activities at the Hope Centre or travel into Ipswich during the day for work, education, therapeutic activities or other appointments. Visitors are allowed during the day time but never over-night. A specialist team will support residents to access active, healthy, holistic and happy life opportunities.

     

    For further information please ring 01473 857432 or email admin@talithakpum.org.uk.

     

     

    Who to contact

    Name
    Tina Prince
    Position
    Service Manager
    Telephone
    01473 354201
    01473 354200
    Email
    admin@talithakoum.org.uk
    Website
    http://www.talithakoum.org.uk/
    Social Media
     Find us on Facebook

    Additional contact

    Where to go

    Name
    The Hope Centre
    Address
    Wash Lane
    Witnesham
    Ipswich
    Suffolk
    Postcode
    IP6 9JE
    View IP6 9JE on a map
    Area served
    Ipswich
    Parking available
    Yes
    Restrictions to access
    Please contact the office if you would like to visit as an appointment must be arranged.

    Days & Times

    Monday - Friday 9am - 5pm
    Time of day
    Afternoon
    Morning
    Session Information
    Visits to the Hope Centre are by appointment please. For details of Women Together groups visit our website.

    Other details

    Cost Details
    Charity organisation
    Referral required?
    Yes
    Referral and availability notes

    For referrals please contact Marlene Scrivener on 01473 852050 or 07784 768410. Email address marlene.scrivener@talithakoum.org.uk

    We accept women aged 18 and over, as long as they are suitable to live with the residents already at the Hope Centre. An assessment will be completed.

    Age Groups
    Adults

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  20. Cocaine Anonymous

    Cocaine Anonymous is a fellowship of men and women who share their experience, strength and hope with each other so that they may solve their common problem and help others to recover from their addiction. The only requirement for membership is a desire to stop using…
     0800 612 0225 10:00-22:00, 7 days 0800 612 0225 10:00-22:00, 7 days
    cocaine anonymous logo

    Cocaine Anonymous is a fellowship of men and women who share their experience, strength and hope with each other so that they may solve their common problem and help others to recover from their addiction. The only requirement for membership is a desire to stop using cocaine and all other mind-altering substances. There are no dues or fees for membership; we are fully self supporting through our own contributions. We are not allied with any sect, denomination, politics, organisation, or institution. We do not wish to engage in any controversy and we neither endorse nor oppose any causes. Our primary purpose is to stay free from cocaine and all other mind-altering substances, and to help others achieve the same freedom.

    cocaine anonymous logo

    Who to contact

    Name
    Cocaine Anonymous
    Telephone
    0800 612 0225 10:00-22:00, 7 days
    Email
    helpline@cauk.org.uk
    Website
    https://cocaineanonymous.org.uk/
    Address
    P.O. Box 1337
    Enfield
    Postcode
    EN1 9AS

    Where to go

    Area served
    All Suffolk

    Other details

    Referral required?
    No
    Age Groups
    Adults, Young people

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  21. Family Support Group (ADFAM) - UK SMART Recovery

    Are you affected by the alcohol or drug use of a loved one? New peer support group for those coping with the addiction issues of another person. Meet, share and be supported by others that have been through similar experiences
    Christ ChurchTacket StreetIpswichSuffolkIP4 1AU
     07555427686 07555427686
    logo

    Are you affected by the alcohol or drug use of a loved one?

    New peer support group for those coping with the addiction issues of another person.

    Meet, share and be supported by others that have been through similar experiences

    logo

    Who to contact

    Name
    Kate Sale
    Telephone
    07555427686
    Email
    k.sale@adfam.org.uk
    Website
    https://adfam.org.uk/
    Social Media
     Follow us on Twitter

    Where to go

    Name
    The Lounge
    Address
    Christ Church
    Tacket Street
    Ipswich
    Suffolk
    Postcode
    IP4 1AU
    View IP4 1AU on a map
    Area served
    Ipswich
    Venue Email
    https://uk.meetings.smartrecovery.org/meetings/1056/

    Days & Times

    Alternate Thursday's
    Session Information
    1pm - 2.30pm

    Other details

    Age Groups
    Adults

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  22. Gamblers Anonymous

    Gamblers Anonymous is a fellowship of men and women who share their experience, strength and hope with each other so that they may solve their common problem and help others do the same. This website offers various aids for the compulsive gambler including a forum,…
     0330 094 0322 National Helpline 0330 094 0322 National Helpline
    Gamblers Anonymous logo

    Gamblers Anonymous is a fellowship of men and women who share their experience, strength and hope with each other so that they may solve their common problem and help others do the same.

    This website offers various aids for the compulsive gambler including a forum, a chat room, literature and most importantly a meeting finder.

    Meetings are the core of Gamblers Anonymous and we have meetings every day of the week throughout England, Wales and Ulster.

     

    Gamblers Anonymous logo

    Who to contact

    Telephone
    0330 094 0322 National Helpline
    Email
    info@gamblersanonymous.org.uk
    Website
    https://www.gamblersanonymous.org.uk/
    Address
    Union House
    111 New Union Street
    Coventry
    Postcode
    CV1 2NT

    Additional contact

    Additional Website
    Find a Meeting

    Where to go

    Area served
    All Suffolk

    Other details

    Referral required?
    No
    Age Groups
    16-25 years, Adults, Young people

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  23. Drug & Alcohol Recovery Outreach Service (DAROS)

    Public Health and Anglia Care Trust continue to deliver an outreach service for those most vulnerable in our communities who have complex needs including substance misuse and housing issues. ACT provides a County wide drug and alcohol recovery outreach service (DAROS) The criteria for referral…
     01473 622888 01473 622888
    Anglia Care Trust

    Public Health and Anglia Care Trust continue to deliver an outreach service for those most vulnerable in our communities who have complex needs including substance misuse and housing issues.

    ACT provides a County wide drug and alcohol recovery outreach service (DAROS) The criteria for referral are as follows:

    • Using substances on the streets of Suffolk (drugs and/or alcohol)
    • Over 18
    • May be rough sleeping/homeless 
    • Have a significant issue with drugs/alcohol

    To refer someone to our service please visit www.angliacaretrust.org.uk

    Anglia Care Trust

    Who to contact

    Telephone
    01473 622888
    Email
    admin@angliacaretrust.org.uk
    Website
    https://angliacaretrust.org.uk/
    Social Media
     Follow us on Twitter
    Address
    Anglia Care Trust, 8
    The Square
    Martlesham Heath
    Ipswich
    Suffolk
    Postcode
    IP5 3SL

    Where to go

    Other details

    Age Groups
    Adults

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  24. STARS Supporting Treatment Accommodation and Recovery in Suffolk

      STARS offers intensive support to people who are accessing treatment for drug/alcohol issues and have struggled to maintain a tenancy in the past.  The STARS service offers twenty five units of accommodation, located across Suffolk for single people alongside a dedicated worker who will…
     01473 622888 01473 622888
    Anglia Care Trust

     

    STARS offers intensive support to people who are accessing treatment for drug/alcohol issues and have struggled to maintain a tenancy in the past. 

    The STARS service offers twenty five units of accommodation, located across Suffolk for single people alongside a dedicated worker who will help individuals to build the skills they need to live independently and eventually move on to more permanent housing. 

    To meet the criteria for the service, individuals must be a Suffolk resident, be accessing substance misuse treatment and be 18 years or over.  Priority will be given to those who are in most need of intensive support. 

    Anglia Care Trust

    Who to contact

    Telephone
    01473 622888
    Email
    admin@angliacaretrust.org.uk
    Website
    https://angliacaretrust.org.uk/
    Social Media
     Follow us on Twitter
    Address
    Anglia Care Trust, 8
    The Square
    Martlesham Heath
    Ipswich
    Suffolk
    Postcode
    IP5 3SL

    Where to go

    Area served
    All Suffolk

    Other details

    Age Groups
    Adults

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  25. The National Association for Children of Alcoholics

    Providing information, advice and support for everyone affected by a parent’s drinking 
     0800 358 3456 Helpline 0800 358 3456 Helpline  0117 924 8005 general enquiries 0117 924 8005 general enquiries
    National Association for Children of Alcoholics logo

    Providing information, advice and support for everyone affected by a parent’s drinking 

    National Association for Children of Alcoholics logo

    Who to contact

    Telephone
    0800 358 3456 Helpline
    0117 924 8005 general enquiries
    Email
    helpline@nacoa.org.uk
    Website
    http://www.nacoa.org.uk/
    Social Media
     Find us on Facebook
     Follow us on Twitter
    Address
    PO Box 64
    Bristol
    Postcode
    BS16 2UH

    Where to go

    Area served
    All Suffolk

    Other details

    Age Groups
    16-25 years, Children (5-11), Adults, Young people

    More like this

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    Addiction
    Young people

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  26. Re-Solv - helpline 07496 959930

    Re-Solv is the UK's only charity working on issues around solvent and gas use (solvent abuse).
     01785 817885 01785 817885

    Re-Solv is the UK's only charity working on issues around solvent and gas use (solvent abuse).

    Who to contact

    Telephone
    01785 817885
    Email
    info@re-solv.org
    Website
    http://www.re-solv.org
    Address
    The Hub
    17 Eastgate Street
    Stafford
    Staffordshire
    Postcode
    ST16 2LZ

    Where to go

    Name
    Re-Solv National Helpline 01785 810762
    Area served
    All Suffolk

    Days & Times

    Helpline is available, Monday - Friday: 9.00am - 4.00pm

    Other details

    Age Groups
    Children (5-11), Adults, Young people
    Notes

    Information and support service for anyone concerned about the inhalation of gases and solvents, please telephone our helpline for further information.

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  27. GamCare Women's Programme

    GamCare is a national provider of free information, advice and support for anyone affected by problem gambling.  Our Women's Programme is focused on building awareness of problem gambling and support options within the wider support sectors for women and girls, and supporting women to encourage…
     07397 224948 07397 224948

    GamCare is a national provider of free information, advice and support for anyone affected by problem gambling. 

    Our Women's Programme is focused on building awareness of problem gambling and support options within the wider support sectors for women and girls, and supporting women to encourage them speak out about problem gambling. This includes free advice, support and training that can be tailored for any service and can be flexible based on staff skills/availability.

    We can offer:

    • FREE resources for staff and women and girls in your service affected by problem gambling
    • FREE face-to-face training packages with an aim of upskilling staff around early identification, advice, signposting and referral
    • FREE treatment to women affected by problem gambling
    • A single point of contact for ongoing support and advice

    By working together, we can reduce gambling-related harm experienced by women and increase access into our fully-funded and free treatment services across a variety of locations in Great Britain.

    Who to contact

    Name
    Polly Johnson
    Position
    Women's Outreach Officer - East of England
    Telephone
    07397 224948
    Email
    polly.johnson@gamcare.org.uk
    Website
    https://www.gamcare.org.uk/news-and-blog/blog/why-were-focusing-on-women-and-problem-gambling/
    Social Media
     Follow us on Twitter

    Where to go

    Area served
    All Suffolk
    Notes

    Free training and support is offered to any organisation in Suffolk.  

    Other details

    Age Groups
    Adults
    Service users involved in planning
    Yes

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  28. NHS Stop Smoking Service

    Many smokers want to quit but aren't sure about the best way to go about it. There's lots of free support on offer and by using the support that's right for you, you'll be boosting your chance of quitting. Thousands of people have quit for…
     0300 123 1044 Smokefree Helpline 0300 123 1044 Smokefree Helpline
    logo

    Many smokers want to quit but aren't sure about the best way to go about it. There's lots of free support on offer and by using the support that's right for you, you'll be boosting your chance of quitting.

    Thousands of people have quit for good with our help, and studies show you're 3 times as likely to quit successfully if you use a combination of stop smoking medicine and specialist help and support from your local Stop Smoking Service. Follow the link here to find your local Stop Smoking Service.

    logo

    Who to contact

    Telephone
    0300 123 1044 Smokefree Helpline
    Website
    https://www.nhs.uk/better-health/quit-smoking/
    Social Media
     Find us on Facebook
     Follow us on Twitter

    Additional contact

    Additional Website
    Stop smoking in pregnancy

    Where to go

    Area served
    All Suffolk

    Days & Times

    Monday to Friday: 9am to 8pm Saturday and Sunday: 11am to 4pm

    Other details

    Age Groups
    Adults, Young people
    Related links
    NHS Smokefree YouTube

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  29. Rehab Online

    Rehab Online is a directory of residential rehabilitation services for adult drug and/or alcohol recovery in England and Wales.
     0208 973 1100 0208 973 1100
    rehab online logo

    Rehab Online is a directory of residential rehabilitation services for adult drug and/or alcohol recovery in England and Wales.

    rehab online logo

    Who to contact

    Name
    Rehab Online Customer Service Team
    Telephone
    0208 973 1100
    Email
    Rehab.Online@pavpub.com
    Website
    http://www.rehab-online.org.uk/
    Social Media
     Follow us on Twitter

    Where to go

    Other details

    Age Groups
    Adults, Young people

    More like this

    Addiction
    Mental health support groups

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  30. Drinkline, National Drink Helpline 0300 123 1110

    For help and advice on alcohol related issues call Drinkline. Drinkline offers the following services: information and self-help materials, helping callers who are worried about their own drinking, offering support to the family and friends of people who are drinking, and giving advice to callers…
     0300 123 1110 (weekdays 9am–8pm, weekends 11am–4pm) 0300 123 1110 (weekdays 9am–8pm, weekends 11am–4pm)

    For help and advice on alcohol related issues call Drinkline. Drinkline offers the following services: information and self-help materials, helping callers who are worried about their own drinking, offering support to the family and friends of people who are drinking, and giving advice to callers on where to go for help.

    Who to contact

    Telephone
    0300 123 1110 (weekdays 9am–8pm, weekends 11am–4pm)
    Website
    https://alcoholchange.org.uk/help-and-support/get-help-now

    Where to go

    Area served
    All Suffolk

    Other details

    Age Groups
    Adults, Young people
    Notes

    The Alcohol Change UK website can provide you with further support via leaflets and materials, please see the website above.

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  31. The Forward Trust

    Forward empowers people to break the often interlinked cycles of addiction or crime to move forward with their lives. For more than 25 years we have been working with people to build positive and productive futures. We believe that anyone is capable of lasting change.…
    Edinburgh House170 Kennington LaneLondonSE11 5DP
     020 3981 5525 020 3981 5525
    logo

    Forward empowers people to break the often interlinked cycles of addiction or crime to move forward with their lives. For more than 25 years we have been working with people to build positive and productive futures. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make changes to create better lives with jobs, family, friends and a sense of community.

    About our drug and alcohol services

    Around 2 million people (1 in 30 adults) in the UK are struggling with addiction to drugs or alcohol. Amongst marginalised groups, such as homeless people, the proportion can be as high as 1 in 3 and amongst prisoners, it is higher than 1 in 2 – more than 50% of all prisoners have some history of drug or alcohol problems. The waste of potential, as well as the social and emotional damage involved is massive – but it is also redeemable. Forward manages a diverse range of drug and alcohol recovery services that aim to provide individuals with the care and support to stabilise their lives and think about the future, the strength and motivation to believe in change, and the support and connection to stay the course. Our accredited 12 step programmes have independently proven success rates in achieving these transformations, and we are applying the 25 years of experience of these programmes to a wider range of client needs and circumstances.

    logo

    Who to contact

    Telephone
    020 3981 5525
    Email
    info@forwardtrust.org.uk
    Website
    https://www.forwardtrust.org.uk/
    Social Media
     Find us on Facebook

    Where to go

    Address
    Edinburgh House
    170 Kennington Lane
    London
    Postcode
    SE11 5DP
    View SE11 5DP on a map
    Area served
    All Suffolk

    Other details

    Age Groups
    Adults

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  32. Call FRANK

    Need some friendly, confidential advice about drugs, for you or a friend? Call FRANK - 24 hour, seven days a week free and confidential telephone service that offers advice and information for those who are concerned, or have questions about drugs. You can also email…
     0300 123 6600 24 hours a day, 7 days a week 0300 123 6600 24 hours a day, 7 days a week
    Frank logo

    Need some friendly, confidential advice about drugs, for you or a friend?

    Call FRANK - 24 hour, seven days a week free and confidential telephone service that offers advice and information for those who are concerned, or have questions about drugs. You can also email through the website to ask a confidential question, and you can use the live chat service from 2pm to 6pm, 7 days a week.

     

    Frank logo

    Who to contact

    Telephone
    0300 123 6600 24 hours a day, 7 days a week
    Website
    https://www.talktofrank.com/

    Additional contact

    Additional Website
    Find support near you

    Where to go

    Area served
    All Suffolk

    Other details

    Age Groups
    Adults, Young people

    More like this

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    Young people

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  33. St Giles Trust (National)

    We're St Giles, we help people held back by poverty, unemployment, the criminal justice system, homelessness, exploitation and abuse to build a positive future. We're a national charity using real-life past experiences to provide advice, training and support to people facing challenges today.
     020 7708 8000 020 7708 8000
    st giles logo

    We're St Giles, we help people held back by poverty, unemployment, the criminal justice system, homelessness, exploitation and abuse to build a positive future. We're a national charity using real-life past experiences to provide advice, training and support to people facing challenges today.

    st giles logo

    Who to contact

    Name
    St Giles Trust
    Telephone
    020 7708 8000
    Email
    info@stgilestrust.org.uk
    Website
    https://www.stgilestrust.org.uk/
    Social Media
     Find us on Facebook
     Follow us on Twitter
    Address
    Georgian House
    64-68 Camberwell Church Street
    London
    Postcode
    SE5 8JB

    Additional contact

    Additional Website
    St Giles Trust Eastern

    Where to go

    Area served
    All Suffolk

    Other details

    Age Groups
    Adults, Young people

    More like this

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    Addiction
    Young people

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  34. Needle Exchange Services

    Needle exchange services - see website for a comprehensive list of services in Ipswich
    clipart

    Needle exchange services - see website for a comprehensive list of services in Ipswich

    clipart

    Who to contact

    Name
    Ipswich Borough Council
    Email
    community.safety@ipswich.gov.uk
    Website
    https://www.ipswich.gov.uk/content/needle-exchanges

    Additional contact

    Additional Website
    http://www.drugscope.org.uk

    Where to go

    Name
    Needle Exchange Services
    Area served
    All Suffolk

    Other details

    Age Groups
    Adults, Young people

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  35. Alcoholics Anonymous

    Alcoholics Anonymous is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism. The only requirement for membership is a desire to stop drinking. If…
     0800 9177 650 0800 9177 650
    Alcoholics anonymous logo

    Alcoholics Anonymous is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism. The only requirement for membership is a desire to stop drinking.

    If you seem to be having trouble with your drinking, or if your drinking has reached the point where it worries you, you may be interested to know something about Alcoholics Anonymous and the AA programme of recovery from alcoholism. You can find more details on the website, and decide if the AA is for you.

    If you have already decided you want help please see the Get Help Now section. Remember there are no dues or fees for AA.

    There are AA meetings across Suffolk or you can join an online meeting. Contact Alcoholics Anonymous or visit the website for further information and to find your nearest meeting.

    Alcoholics anonymous logo

    Who to contact

    Name
    Alcoholics Anonymous
    Telephone
    0800 9177 650
    Email
    help@aamail.org
    Website
    https://www.alcoholics-anonymous.org.uk/
    Address
    General Service Office, PO Box 1
    10 Toft Green
    York
    Postcode
    YO1 7NJ

    Additional contact

    Name
    Alcoholics Anonymous Chat
    Position
    Message one of our team of volunteers - use the yellow chat window. If there is no responder available, email us at help@aamail.org
    Additional Website
    AA - Newcomers, Get Help Now

    Where to go

    Area served
    All Suffolk

    Other details

    Age Groups
    Adults, Young people


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  36. Adam Outreach Project Ltd

    Hope House is for homeless men who have a range of issues including, substance dependence, family issues and mental health issues. We support to promote and enhance residents’ journey towards self-autonomy and independence. "From Homelessness to Hope"
    Hope House29-30 Kirkley Cliff RoadLowestoftSuffolkNR33 0DB
     01502 560956 01502 560956
    logo

    Hope House is for homeless men who have a range of issues including, substance dependence, family issues and mental health issues.

    We support to promote and enhance residents’ journey towards self-autonomy and independence.

    "From Homelessness to Hope"

    logo

    Who to contact

    Name
    Hope House
    Telephone
    01502 560956
    Mobile
    07470 700634
    Email
    admin@adamoutreachproject.org.uk
    Website
    https://www.adamoutreach.org.uk/
    Social Media
     Find us on Facebook

    Where to go

    Address
    Hope House
    29-30 Kirkley Cliff Road
    Lowestoft
    Suffolk
    Postcode
    NR33 0DB
    View NR33 0DB on a map
    Area served
    Lowestoft, East Suffolk

    Other details

    Age Groups
    Adults

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  37. Narcotics Anonymous

    Narcotics Anonymous is a community of people who support each other to achieve and maintain a drug free life. The only requirement for participation in NA is a desire to stop using drugs.  NA is not allied with any religion, institution or other organisation. NA…
     0300 999 1212 National Helpline 0300 999 1212 National Helpline
    Narcotics anonymous logo

    Narcotics Anonymous is a community of people who support each other to achieve and maintain a drug free life. The only requirement for participation in NA is a desire to stop using drugs.  NA is not allied with any religion, institution or other organisation. NA exists solely so that its members can support each other to stay drug free and to help others achieve and maintain a drug free recovery and lifestyle. NA is free.

     

    Narcotics anonymous logo

    Who to contact

    Name
    Narcotics Anonymous
    Telephone
    0300 999 1212 National Helpline
    Email
    meetings@ukna.org
    Website
    https://ukna.org/

    Additional contact

    Additional Website
    Find a meeting near you

    Where to go

    Area served
    All Suffolk

    Days & Times

    Helpline: 10.00am - midnight

    Other details

    Referral required?
    No
    Age Groups
    16-25 years, Adults, Young people

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  38. Al-Anon Family Groups UK and Eire

    Al-Anon Family Groups UK & Eire is there for anyone whose life is or has been affected by someone else’s drinking.
     0800 0086 811 (Free Helpline open 10am-10pm, 365 days a year) 0800 0086 811 (Free Helpline open 10am-10pm, 365 days a year)
    logo

    Al-Anon Family Groups UK & Eire is there for anyone whose life is or has been affected by someone else’s drinking.

    logo

    Who to contact

    Name
    Al-Anon Family Groups
    Telephone
    0800 0086 811 (Free Helpline open 10am-10pm, 365 days a year)
    Website
    http://www.al-anonuk.org.uk
    Social Media
     Find us on Facebook
     Follow us on Twitter

    Additional contact

    Additional Website
    Find a meeting

    Where to go

    Area served
    All Suffolk

    Other details

    Age Groups
    16-25 years, Adults, Young people


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  39. Narcotics Anonymous Ipswich

    N.A. is a non-profit fellowship or society of men and women for whom drugs had become a major problem. We are recovering addicts who meet regularly to help each other stay clean. This is a program of complete abstinence from all drugs. There is only…
    All Hallows Church,Landseer Rd,IpswichSuffolkIP3 0EN

    N.A. is a non-profit fellowship or society of men and women for whom drugs had become a major problem. We are recovering addicts who meet regularly to help each other stay clean. This is a program of complete abstinence from all drugs. There is only ONE requirement for membership, the desire to stop using. We suggest that you keep an open mind and give yourself a break. Our program is a set of principles written so simply that we can follow them in our daily lives. The most important thing about them is that THEY WORK.There are no strings attached to N.A. We are not affiliated with any other organizations, we have no initiation fees or dues, no pledges to sign, no promises to make to anyone. We are not connected with any political, religious or law enforcement groups, and are under no surveillance at any time. Anyone may join us, regardless of age, race, sexual identity, creed, religion or lack of religion.

     

    We are not interested in what or how much you used or who your connections were, what you have done in the past, how much or how little you have, but only in what you want to do about your problem and how we can help. The newcomer is the most important person at any meeting, because we can only keep what we have by giving it away. We have learned from our group experience that those who keep coming to our meetings regularly stay clean.

     

     

     

     

     

    Who to contact

    Name
    Narcotics Anonymous Ipswich
    Website
    http://www.freerecovery.org.uk/

    Where to go

    Name
    All Hallows Hall,
    Address
    All Hallows Church,
    Landseer Rd,
    Ipswich
    Suffolk
    Postcode
    IP3 0EN
    View IP3 0EN on a map
    Area served
    Ipswich, All Suffolk
    Parking available
    Yes

    Days & Times

    Tuesday, Thursday and Saturday
    Session Information
    7.30pm-9pm

    Other details

    Age Groups
    16-25 years, Adults, Young people
    Accessibility
    Wheelchair Access, Adapted Toilet
    Notes

    HelpLine: 07542 041985

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  40. National Organisation for Fetal Alcohol Spectrum Disorder

    The National Organisation for FASD is dedicated to supporting people with Fetal Alcohol Spectrum Disorder (FASD), their families and communities. It promotes education for professionals and public awareness about the risks of alcohol consumption during pregnancy. 
     020 8458 5951 020 8458 5951

    The National Organisation for FASD is dedicated to supporting people with Fetal Alcohol Spectrum Disorder (FASD), their families and communities. It promotes education for professionals and public awareness about the risks of alcohol consumption during pregnancy. 

    Who to contact

    Name
    National Organisation for Fetal Alcohol Spectrum Disorder
    Telephone
    020 8458 5951
    Email
    info@nationalfasd.org.uk
    Website
    https://nationalfasd.org.uk/
    Social Media
     Find us on Facebook
     Follow us on Twitter
    Address
    The Priory
    High Street
    Ware
    Hertfordshire
    Postcode
    SG12 9AL

    Where to go

    Area served
    All Suffolk

    Other details

    Referral required?
    No
    Age Groups
    16-25 years, Children (5-11), Adults, Young people

    Accreditation details
    Registered charity number: 1101935

    Support for people with disabilities

    Experience of including people with special educational needs and disabilities

    We have a national helpline which responds to enquiries from parents, family members, carers and others needing advice or referrals for children with FASD disabilities. We can advise people to recognise the signs of FAS, what happens after diagnosis, and ways families and carers can adapt to the behaviour of a child or an adult with FASD.

    Please see our website for further information and resources or call our helpline on 020 8458 5951.

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  41. GamFam

    Who are GamFam GamFam is a registered Charity (1191139) set up by those who have experienced first-hand the devastating effects that gambling can have on family and friends. As a family, we had no-one to talk to. We had no idea where to go for support,…
     07932077585 07932077585  07932077585 07932077585
    logo

    Who are GamFam

    GamFam is a registered Charity (1191139) set up by those who have experienced first-hand the devastating effects that gambling can have on family and friends.

    As a family, we had no-one to talk to. We had no idea where to go for support, nor that a gambling addiction was in fact, a recognised mental well-being disorder. Things could have been so different for our family, ‘if only we knew then, what we know now’. It is with this ‘lived experience’ we hope that your family will also be able to start recovering from the effects of gambling harms.

    GamFam offer support through GRA5P – The GamFam Recovery and Support Programme.  GRA5P is a structured 5-stage self-help peer support programme, which was designed originally to support those affected by someone else’s gambling.  However, more recently and out of increasing demand, GamFam have now developed a programme to support those directly in recovery too.

    GRA5P

    Knowing that you are not alone and that you have the opportunity to share your experiences in a safe space, with no fear of judgement and with others who have real empathy and understanding makes Peer Support such a powerful tool to help you in your recovery.

    Currently all of our meetings run remotely via Zoom which means we are able help and support more people in more locations without any natural barriers to location. Meetings are hosted by trained GamFam facilitators and usually have between 6 to 10 members, with the option of 1 to 1 Peer Support if required.

    The GRA5P programme delivers a strong support network so that group members can start to understand the devastating impact that a gambling harms can have. It also offers guidance on how individuals, families and friends can help themselves, as well as practical suggestions for coping day-by-day, to improve well-being and to help work towards a more positive future.

    Our Vision

    Empowering individuals and families to alleviate the impact of gambling harms and move towards a positive future.

     

    Our Mission

    To offer hope to anyone affected by gambling harms and the opportunity to share their experiences in a safe space, without fear of judgement with others who have genuine empathy and understanding.

    How we achieve Our Mission

    • We provide advice and support to those directly and indirectly affected by gambling harms through structured peer support and signposting to relevant partners and agencies.
    • By raising public awareness and understanding of the early warning signs commonly associated with the development of a gambling addiction we aim to promote early intervention and minimise any related potential harms.

    Our Values

    GamFam is an organisation that is committed to supporting any person directly or indirectly affected by gambling harms by:

    • Ensuring Lived Experience of gambling harms is at the centre of everything we do
    • Providing a safe, supportive and inclusive service with care and respect
    • Carrying out our work to the highest of standards and with integrity
    • Working with like-minded partners, organisations and our members in partnership

     

     

     

    logo

    Who to contact

    Name
    Steve Watts
    Position
    Founder and CEO
    Telephone
    07932077585
    07932077585
    Email
    steve@gamfam.org.uk
    Website
    http://www.gamfam.org.uk
    Social Media
     Follow us on Twitter
    Address
    19 Hollywells Road
    Ipswich
    Suffolk
    Postcode
    IP3 0DL

    Where to go

    Area served
    All Suffolk

    Other details

    Cost Details
    All of services are FREE of charge
    Age Groups
    Adults, Young people

    Accreditation details


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  42. Turning Point - Dedicated Youth Service

    Turning Point – the Suffolk wide drug and alcohol support service, have a dedicated youth service. The Turning Point Youth team work with young people up to their 25th birthday to support them to address their substance misuse issues. (Our service covers addictions to all…
    17-19Museum StreetIpswichSuffolkIP1 1HE
     01473 220240 01473 220240
    Turning Point logo

    Turning Point – the Suffolk wide drug and alcohol support service, have a dedicated youth service.

    The Turning Point Youth team work with young people up to their 25th birthday to support them to address their substance misuse issues. (Our service covers addictions to all types of drugs.)

    The youth service is a little different to the adult one; we offer an outreach service and will meet with young people wherever is best for them; in school, college, their GP surgery, at other professionals’ bases, at their home or even in a café; we want to limit the barriers to engaging in treatment.

    What Turning Point youth service can offer:

    • Outreach service
    • Comprehensive assessment 
    • Non-judgmental and confidential service
    • Individualised care plan – looking at all aspects of a young person’s life (school/work/relationships/family), and who else can support them to improve their lives
    • One to one weekly sessions with their named keyworker
    • Information, advice and guidance to help the young person make informed choices and understand what other support there is out there for them
    • Drug and Alcohol education – around the drugs they use and drugs they want to know more about, or that their family/ friends are using
    • Up to date and factual information and advice
    • Support to look at their drug or alcohol use – what are they using? How much? How often? What changes do they want to make? What is the impact of their use?
    • Support to cut down, gain control or quit
    • Support to understand and access other services which can offer support
    • Group work sessions to help groups of friends understand drugs or alcohol more
    • Support to talk to parents or care givers to talk about the young person’s drug or alcohol use – if they want to.
    • Clinical interventions – substitute prescribing, Blood Born Virus and vaccination – by a specialist youth clinician
    • Support for parents and care givers to learn more about drugs and alcohol
    • Drug awareness sessions for professionals
    • Group work sessions – to learn and explore the risks and effects of use

    Our criteria for working with a young person is:

    • they must be using or recently have been using drugs or alcohol
    • they need to be aware of the referral and willing to work with us.

    Young people not seeing they have a problem can be a sticking point sometimes when we work with parents, carers and professionals to get the young person the help and support they need. In this case we can offer them brief interventions looking at education and information, supporting them to raise their knowledge base and be better equipped to make informed choices. Our youth team are very good at being able to engage with young people so after the first meeting they can allay the young person’s fears and look at a plan that suits their needs without being overwhelming.

    We work in partnership with other support agencies to help young people build a community-based support network:
    If you are working with a young person who has mental health issues and is using drugs or alcohol to self-medicate then you can refer them to us – we can support them to make changes and stabilise if not eliminate their drug use so that when they engage with mental health services, they are in a better situation to be able to engage in therapy. We can help them learn new ways to cope with the issues that have led them to use substances in the first place.
    We can tailor our service to meet the needs of the client as well as work alongside any agency that is working with them.
    We are aware that use of drugs and alcohol is one of the noted risk factors for missing children, engagement in gangs; break down in family relations, as well as failure to thrive in education.
    Let our service help your service users make positive, informed choices to do with their drug or alcohol use.

    Further information is available on the Turning Point Suffolk Online Wellbeing Cloud

    Turning Point logo

    Who to contact

    Name
    Ruth Croft
    Position
    Youth Engagement Manager
    Telephone
    01473 220240
    Email
    suffolk@turning-point.co.uk
    Website
    Turning Point Youth Service website

    Where to go

    Name
    Turning Point Ipswich Hub
    Address
    17-19
    Museum Street
    Ipswich
    Suffolk
    Postcode
    IP1 1HE
    View IP1 1HE on a map
    Area served
    Mid Suffolk, Ipswich, East Suffolk, Babergh, West Suffolk, All Suffolk
    Notes

    We provide a county wide outreach service where we arrange to meet with the young person from across Suffolk.

     

    Days & Times

    Youth service is available Monday to Friday, 9am to 5pm. Outside of these hours is with prior discussion with keyworkers.
    Time of day
    Afternoon
    Morning
    Session Information
    By Appointment.

    Other details

    Cost Details
    Free service
    Referral required?
    Yes
    Referral and availability notes

    If you want to make a referral into the youth service, please complete our referral form

    Our waiting times are short: the client will be contacted within five days of allocation to one of our keyworkers.

    Age Groups
    16-25 years, Children (5-11), Young people
    Service users involved in planning
    Yes
    We provide a holistic approach looking at physical, mental, and emotional health, and social factors, offering an individualised care plan that looks at all aspects of a young person’s life.

    Support for people with disabilities

    Experience of including people with special educational needs and disabilities

    Our service is inclusive and is flexible to meet the needs of the individual – as we don’t have a building we can choose a location that works for the needs of the client. The work is client-led and the team are skilled enough to tailor the work to the client and their presenting Special educational need or disability. We would work with the clients support team - family, friends and professionals, to make sure the needs of the client are met.  

    Our team has a lot of experience, they have had autism awareness training, as well as ADHD awareness training. We have worked with visual and auditory impairment and have used special support services to support these clients to engage fully in the service.

    Telephone
    0300 123 0872
    Conditions Supported
    Autistic spectrum conditions
    Communication difficulties

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  43. Turning Point's Suffolk Recovery Network - Ipswich

    Suffolk Recovery Network is your local drug and alcohol service offering support to adults and young people when and where they most need it. Our services are free.    We understand that drugs and alcohol can affect many areas of your life. At Turning Point, we…
    Sanderson House17-19 Museum StreetIpswichSuffolkIP1 1HE
     01473 220240 01473 220240  0300 123 0872 0300 123 0872
    Turning Point logo

    Suffolk Recovery Network is your local drug and alcohol service offering support to adults and young people when and where they most need it. Our services are free.   

    We understand that drugs and alcohol can affect many areas of your life. At Turning Point, we get to know you as a person, to understand exactly what you need to start your recovery and live a healthier life. There are many paths to a life free from drugs and alcohol and together we can find the path that's right for you.

    What age does our service support?

    Our services are for adults and young people, offering individualised support to help them reach their goals. The youngest person we have worked with has been 10 years old, but we can work with any age if they are using drugs.

    The young peoples drug and alcohol service can work with people up to the age of 25 if there are additional needs or vulnerabilities – this will be on a case by case basis and we will support the client to access Adult services if they don’t fit our criteria.  

    If you are 25 and under looking for support, please see our 'Turning Point Dedicated Youth Service'

    What can I expect from your service?

    Our service provides bespoke one to one client lead care. We offer a full and comprehensive assessment which is a chance for the worker and the client to get to know each other. Then from there a Care Plan is created to meet the needs of the client. This is reviewed every 12 weeks to check on progress and to set new goals. The client will be offered regular appointments, usually weekly. We can work with a client as long as is necessary. We work closely with other organisations like Iceni and Suffolk Family Carers across the county to ensure the right support is there when you need it.

    We have group support sessions that can help you to understand the reasons behind your substance misuse and help you develop ways of managing the effect of it.

    Recovery is about you feeling more in control. We will help you to manage any stress or anxiety that you might have, and to develop a personal plan, set goals and celebrate achievements to support your emotional wellbeing.

    How do we support carers including friends and family?

    As mentioned, we work with Suffolk Family Carers so that care givers and family members can get specialist support and a brilliant service.

    If a parent/carer contacts us on behalf of a young person, but the young person may not acknowledge they have a problem or if your concerns do not meet our threshold for support, we will give you appropriate and individualised feedback, and signpost you towards parenting groups, Suffolk Family Carers - places where you can find support.

    How are decisions made about who can use our service?

    Our service is available to anyone using or has recently used drugs or has an addiction to alcohol. If the client is under 25 and using or has recently used drugs they can talk to us. There is no threshold, and every young person is offered an assessment.

    What is our confidentiality policy?

    Our service is confidential therefore we do not share any information unless we have consent from the client. When working with young people we do not share any information with parents or carers unless we have consent from the young person. We also do not need parent’s consent to work with a young person. (We do encourage clients to involve family members and those close to them if this is beneficial to their care and recovery.)

     

    Turning Point logo

    Who to contact

    Telephone
    01473 220240
    0300 123 0872
    Email
    Suffolk@turning-point.co.uk
    Website
    Turning Point
    Social Media
     Find us on Facebook
     Follow us on Twitter

    Additional contact

    Email
    info@turning-point.co.uk

    Where to go

    Address
    Sanderson House
    17-19 Museum Street
    Ipswich
    Suffolk
    Postcode
    IP1 1HE
    View IP1 1HE on a map
    Area served
    All Suffolk

    Days & Times

    Monday to Friday 10am and 4pm, by appointment except Tuesdays 10am-1pm
    Time of day
    Afternoon
    Morning
    Session Information
    Please see our website for more details.

    Other details

    Cost Details
    Free service
    Referral required?
    Yes
    Referral and availability notes

    Refer yourself by visiting our Suffolk Wellbeing Cloud now and completing the self-referral form.

    We accept referrals from individuals, organisations and family/friends.

    Age Groups
    Adults

    Accreditation details

    CQC


    Notes

    We also offer help from a number of other locations across Suffolk:

    Woodbury House, Mill Road, Lowestoft, NR33 0PP. Tel: 01502 531138

    2 Looms Lane, Bury St Edmunds, IP33 1HE. Tel: 01284 766554

    Support for people with disabilities

    Experience of including people with special educational needs and disabilities

    Our service is inclusive and is flexible to meet the needs of the individual – as we don’t have a building we can choose a location that works for the needs of the client. The work is client-led and the team are skilled enough to tailor the work to the client and their presenting Special educational need or disability. We would work with the clients support team - family, friends and professionals, to make sure the needs of the client are met.  

    Our team has a lot of experience, they have had autism awareness training, as well as ADHD awareness training. We have worked with visual and auditory impairment and have used special support services to support these clients to engage fully in the service.

    We have not come across a person we haven’t been able to engage with and support them to make changes and learn more about drugs and alcohol.

     

     

    Telephone
    01473 220240
    Conditions Supported
    Autistic spectrum conditions
    Communication difficulties

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