Shortlist
Services
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Community Eating Disorders Service (CEDS) Great Yarmouth and Waveney
We at Great Yarmouth and Waveney Community Eating Disorder Service (CEDS) provide assessment and treatment for people presenting with an eating disorder, including anorexia nervosa, bulimia nervosa and binge eating disorder. Our clinicians work with individuals and their families to maximise independence, choice, social inclusion…Northgate HospitalNorthgate StreetGreat YarmouthNorfolkNR30 1BU01493 337666 01493 337666
We at Great Yarmouth and Waveney Community Eating Disorder Service (CEDS) provide assessment and treatment for people presenting with an eating disorder, including anorexia nervosa, bulimia nervosa and binge eating disorder.
Our clinicians work with individuals and their families to maximise independence, choice, social inclusion and recovery using evidence based treatment plans.
Treatment is delivered by a multidisciplinary team and includes advice from psychological therapists (eg, CBT therapist, Clinical Psychologist and a family therapist), specialist nurses/practitioners, psychiatrist, dietitian, occupational therapist and assistant practitioner.
We are an all age service and as such there is no transition from children to adult services. We believe that such transitions can be unhelpful in someone’s recovery from an eating disorder and so have removed this hurdle by having an all age service responsive to the individual’s needs rather than their age.
Who to contact
- Telephone
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01493 337666
- Website
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Norfolk and Suffolk Foundation Trust website
Where to go
- Address
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Northgate Hospital
Northgate Street
Great Yarmouth
Norfolk - Postcode
- NR30 1BU
- View NR30 1BU on a map
- Area served
- All Suffolk
- Parking available
- Yes
Days & Times
- Monday to Friday, 9.am – 5pm, excluding bank holidays
- Time of day
-
Afternoon
Morning
Other details
- Cost Details
- Free NHS service
- Referral required?
- Yes
- Referral and availability notes
To use this service, you will need to be referred by a health professional, GP or nurse.They will send your details to a service.
Your doctor or nurse will refer you to the service that is the most suitable for your health needs. The service will then contact you to make an appointment or explain what will happen next.
- Age Groups
- 16-25 years, Children (5-11), Adults, Young people
- Accessibility
- Disabled Parking, Wheelchair Access, Adapted Toilet, Audio Loop
- Service users involved in planning
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Yes
CEDS clinicians work with individuals and their families to plan treatment.
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East & West Suffolk Under 18 Eating Disorder Service
The East and West Suffolk Eating Disorders Service offers a community service to young people with possible Eating Disorders. Age of service: We look after children and young people under the age of 18 who have eating disorders. The conditions you treat: We treat children…Walker CloseIpswichSuffolkIP3 8LY01473 279200 01473 279200
The East and West Suffolk Eating Disorders Service offers a community service to young people with possible Eating Disorders.
Age of service: We look after children and young people under the age of 18 who have eating disorders.
The conditions you treat:
We treat children and young people with changes in behaviours and thinking which may lead to eating disorders. For example: restricting food intake, increase in exercise, self-induced vomiting, other behaviours that may impact on weight, such as, over worrying about body image and shape. We treat young people with developing Anorexia Nervosa and Bulimia Nervosa. We do not have any weight criteria for referral to our service.
What to expect from us: Our emphasis is to provide early support for under 18’s. We provide comprehensive assessment to determine need and risk. From this we develop a care plan with the young person and their family. We aim to start treatment within 28 days of a referral being sent to us, or 7 days if urgent, in accordance with targets set within the ‘Access and Waiting Time Standard for Children and Young People’.
What does support from our service look like?
Treatment and therapy may include education and information about eating disorders, nutritional support and advice, meal planning and management. Our principal therapeutic approach is family based as this has the best evidence for promoting recovery for children with eating disorders. We also offer parent and psychoeducation groups.How we support carers, including friends and family: We recognize the importance of families and carers and where possible, we work closely with them. We understand that talking about eating difficulties can be a sensitive issue to discuss and we offer time to talk to individuals and families.
We support parents and carers with educating and helping them through their child’s recovery from an eating disorder by focusing on different subjects, such as, nutrition, exercise, understanding the condition and building resilience.
We also offer parent and carers support groups for those who are in service with us.
Who to contact
- Telephone
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01473 279200
- Notes
Please note parents/carers who need informal advice about a referral to the under 18 eating disorders service should speak directly with their GP or a Paediatrician.
Where to go
- Name
- The Resource Centre
- Address
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Walker Close
Ipswich
Suffolk - Postcode
- IP3 8LY
- View IP3 8LY on a map
- Area served
- East Suffolk, West Suffolk, All Suffolk
- Parking available
- Yes
- Transport
- For bus services and time tables, please visit: www.suffolkonboard.com
- Notes
We cover all of Suffolk, excluding Lowestoft and Waveney.
If you live in Lowestoft and Waveney, please visit the Just One Service website.We covers patients registered at the following list of GPs
West Suffolk GPs: Angel Hill Surgery, Avicenna Surgery, Botesdale Health Centre, Brandon Medical Practice, Elbourne, Forest Group Practice, Ixworth Surgery, Lakenheath Surgery, Market Cross Surgery, Oakfield Surgery, Orchard House Surgery, Reynard Surgery (previously white house surgery), The Rookery Medical Practice, Woolpit Health Centre. Haverhill Family Practice, Clare Guildhall Surgery, Clements & Christmas Maltings Surgery, Crown Health Centre, Glemsford Surgery, Hardwicke House Surgery, Long Melford Surgery, Mount Farm Surgery, Siam Surgery, Stourview Medical Centre, Swan Surgery, The Guildhall and Barrow Surgery (previously guildhall surgery), Victoria surgery, Wickhambrook Surgery.
East Suffolk GPs: GPs in East Suffolk: Bildeston Health Centre, The Birches Medical Centre, Kesgrave. Constable Country Medical Practice, Capel St Mary. Eye Health Centre. Fressingfield Medical Centre, Stradbroke. Grove Medical Centre, Felixstowe. Hadleigh Health Centre, Boxford. The Holbrook and Shotley Practice. Martlesham Surgery. Needham Market Country Practice. Barrack Lane Medical Centre, Stoke Park, Ipswich. Burlington Primary Care, Ipswich. Felixstowe Road Medical Practice, Ipswich. Hawthorn Drive Surgery, Ipswich. Ivry Street Medical Practice, Ipswich. Orchard Medical Practice, Ipswich. Ravenswood Medical Practice, Ipswich. Dr Solway & Dr Mallick Practice, Ipswich. Two Rivers Medical Centre, Ipswich. Church Farm Surgery, Aldeburgh. Framfield House, Woodbridge. Framlingham Surgery, Earl Soham. Little St John’s Street Surgery, Woodbridge. The Peninsula Practice, Alderton, Orford. Saxmundham Health. Wickham Market Medical Centre, Rendlesham. Chesterfield Drive Practice, Ipswich (Landseer Road). Combs Ford Surgery. Debenham Group Practice, Otley & Grundisburgh. Deben Road Surgery, Ipswich. Haven Health, Felixstowe. Howard House Surgery, Felixstowe. Leiston Surgery, Yoxford. Norwich Road Surgery, Ipswich. Stow Health, Stowmarket. The Barham & Claydon Surgery. The Derby Road Practice, Pinewood. Ixworth Surgery, Stanton. Mendlesham Health Centre, Bacton. Walton Surgery.
Days & Times
- Monday to Friday 9am to 5pm
- Time of day
-
Afternoon
Morning - Session Information
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There is a general ‘mental health’ out of hours service available. The contact number for this is 0300 123 1334.
Other details
- Cost Details
- Cost: Free at the point of delivery.
- Referral required?
- Yes
- Referral and availability notes
To access these services parents/carers need to make a referral to the Emotional Wellbeing Hub
We accept referrals from GP’s, other professional services including the general hospital and other mental health teams and self referrals.
If you live in Lowestoft and Waveney go to Just One Norfolk Eating Disorders Support Services Also see their chat services
What to expect following your referral
We would like to have a discussion with the parent/carer and young person, to hear about your concerns. This will help us to make a decision about how to proceed, and how best to support you and the young person.
- Age Groups
- 16-25 years, Children (5-11), Young people
- Accessibility
- Disabled Parking, Wheelchair Access, Adapted Toilet
- Service users involved in planning
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Yes
Support for people with disabilities
Access Suffolk- Experience of including people with special educational needs and disabilities
What does your service do?
We look after children and young people under the age of 18 who have eating disorders.
Where do you see people? We see people in clinics, in local areas and as necessary in their homes.
Who does your service provide a service for?
Young people under 18 years old. The team can provide an eating disorders service for children and young people who have additional needs or disability. We will work closely with other professionals involved in their care. We work together with families and communities to support children and young people with special educational needs and disability to meet their potential and live healthy fulfilling lives in their community.
We would link with the Neuro Developmental Team to co-work where appropriate dependent on the young persons assessed needs.
How can I start using the service?
Referral is either through your GP or the Emotional Wellbeing Hub
How are decisions made about who can use the service?
When a child or young person’s referral is received by our team, dependent upon the information we have received we may contact you or the professional referrer to find out more about the young person’s situation before any decision is made about next steps.
Following this triage process, we will arrange for the child or young person to meet with a clinician for a face to face assessment. At a face to face assessment we will look to establish any mental health issues and what help is needed. We will do this with the young person and their parents/carers where appropriate.
Once the young person’s assessment has been completed, it will be discussed in a multi-agency team meeting which consists of different clinicians, consultant psychiatrists, psychologists, therapists and mental health practitioners to plan what we need to do next, and ensure the appropriate support is provided. We will keep the young person and their parents/carer informed and provide our contact details. The young person’s GP will also be notified.
If the referral is urgent we will make contact as soon as we can to discuss and plan next steps.
If you are unhappy with any decisions about your young person’s care, please let us know. You can speak with your clinician, the team manager or use our formal complaints process by contacting complaints@nsft.nhs.uk.
Is your service fully accessible?
Any information we have we can have translated into your language if needed. We will provide interpretation when needed including sign language. Our buildings are fully accessible with disabled toilet access. We will organise home visits where necessary to ensure access to our service.
What training have staff supporting children and young people with SEND had or are having?
Our staff have a range of skills and approaches which wherever possible matched with the needs of children and young people.
All staff are required to undergo
- Autism awareness
- Diversity and equality training
- Learning Disability awareness
- Safeguarding
- Conditions Supported
- Mental health conditions
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Children and Young People's Emotional Wellbeing Hub
The Emotional Wellbeing Hub provides access to NHS Mental Health Support Services for families in East and West Suffolk. Parents and carers can make a referral to the Emotional Wellbeing Hub if they are concerned about the mental health of a child or young person…Endeavour House8 Russell RoadIpswichSuffolkIP1 2BXCall 0345 600 2090, and press option 2 (Open Monday to Friday 9am – 3.30pm). Call 0345 600 2090, and press option 2 (Open Monday to Friday 9am – 3.30pm).
The Emotional Wellbeing Hub provides access to NHS Mental Health Support Services for families in East and West Suffolk.
Parents and carers can make a referral to the Emotional Wellbeing Hub if they are concerned about the mental health of a child or young person aged 0-25 years, or if you're a young person experiencing emotional wellbeing difficulties.
For families who live in Lowestoft and Waveney, please go to the Just One Norfolk website or call 0300 300 0123 to find your equivalent support service.
If you need emergency support
The Emotional Wellbeing Hub Helpline number is not an emergency helpline.
If you need urgent help you can contact the NHS Mental Health Crisis Support Line by calling 111 and pressing option 2. This is a 24/7 helpline for anyone of any age in Norfolk and Suffolk.
If it is a life-threatening emerency, please call 999
Who to contact
- Name
- Emotional Wellbeing Hub
- Telephone
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Call 0345 600 2090, and press option 2 (Open Monday to Friday 9am – 3.30pm).
- Website
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Emotional Wellbeing Hub page via the Emotional Wellbeing Gateway website
- Notes
Please note due to staffing shortages we have had to reduce our opening hours. We apologise for any inconvenience, and hope to resume normal working hours (Mon-Fri, 8am-8pm) as soon as possible.
Where to go
- Address
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Endeavour House
8 Russell Road
Ipswich
Suffolk - Postcode
- IP1 2BX
- View IP1 2BX on a map
- Area served
- Saxmundham, Haverhill, Ipswich, Hadleigh, Babergh, Halesworth, Stowmarket, Southwold, Kesgrave, Bury St Edmunds, Eye, Mid Suffolk, Thurston, Sudbury, East Suffolk, Leiston, Newmarket, Framlingham, Woodbridge, Felixstowe, West Suffolk, Mildenhall, Needham Market
Days & Times
- Open Monday to Friday 8am to 8pm
- Time of day
-
Afternoon
Morning
Evening - Session Information
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For urgent help outside these hours
please call NHS Crisis support line. Call 111 and press option 2
Other details
- Cost Details
- Free and confidential service
- Referral required?
- Yes
- Referral and availability notes
To make an online referral to the Emotional Wellbeing Hub, please complete the relevant referral form below:
Young person self-referral form (0-24 year olds)
Parent/Carer referral form (0-24 year olds)
Professionals referral form (CAMHS – 0-18 year olds) (see January update below)
Professionals referral form (YAMHS 18-24 year olds)
Please read our confidentiality policies: Suffolk County Council’s Privacy Notice and Norfolk and Suffolk Foundation Trust Privacy Notice.
Referral information for GPS and professionals - update January 2024
Following feedback from GPs and other system partners, Norfolk and Suffolk NHS
Foundation Trust (NSFT) is launching a new 0-18 year olds referral criteria document and referral form for its Suffolk Child and Adolescent Mental Health Services (CAMHS).The referral criteria aims to help referrers understand who to refer, when, what for and how. It also explains more about the services our CAMHS teams provide, which include:
- Early Intervention CAMHS – supports young people with mild to moderate mental health issues and includes the Under-18 Wellbeing Team, Psychology in Schools Team and Mental Health Support Teams in schools.
- Specialist CAMHS (formerly known as Child and Family) – for those with moderate to severe mental health difficulties such as mood disorders, post-traumatic stress disorder and complex emotional needs.
The new 0-18 referral form for GPs is available on the DXS system. Please submit completed forms via ERS.
Before making a referral
Please check whether the young person can be signposted to support from other services that may be more appropriate to access before making a referral - like support from Kooth, the School Nursing ChatHealth Service or Health Visiting team (Under 5s), or advice from voluntary organisations who maybe able to assist or emergency support from the NHS 111 option 2 Crisis Support Line.
- Age Groups
- Pre-school, 16-25 years, Children (5-11), Adults, Young people
Support for people with disabilities
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Just One Norfolk
Just One Norfolk is where families in Lowestoft and Waveney can go to access Mental Health services and Neurodevelopmental support for children and young people aged 0-25. You can contact the Just One Service with any questions or concerns about your child's health, wellbeing or…NR32 1AECall Just One Number on 0300 300 0123 or text 07520 631590 Call Just One Number on 0300 300 0123 or text 07520 631590
Just One Norfolk is where families in Lowestoft and Waveney can go to access Mental Health services and Neurodevelopmental support for children and young people aged 0-25.
You can contact the Just One Service with any questions or concerns about your child's health, wellbeing or development. Their clinical team are able to support you over the phone, video call or text, and work with you to understand how best to support you and your family.
Information on the Just One Norfolk website includes (but is not exclusive to):
- Pregnancy
- Childhood illnesses
- Staying Safe
- Child Development and Additional Needs
- Healthy Lifestyles
- Emotional Health
- Return to School
- Bereavement Support
Who to contact
- Telephone
-
Call Just One Number on 0300 300 0123 or text 07520 631590
- Website
-
Just One Norfolk
Where to go
- Postcode
- NR32 1AE
- View NR32 1AE on a map
- Area served
- Lowestoft, East Suffolk, Waveney, All Suffolk
Days & Times
- Open Monday – Friday 8am to 6pm and 9am to 1pm on Saturdays.
- Time of day
-
Afternoon
Morning
Evening
Other details
- Cost Details
- Free confidential service
- Age Groups
- Pre-school, 16-25 years, Children (5-11), Adults, Young people
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